Carter Electric Inc in San Diego, California 92123

Carter Electric Inc

8983 Complex Dr, San Diego, CA 92123

4.2 (13 reviews)

Overview:
Carter Electric Inc is a San Diego-based electrical services company located at 8983 Complex Dr, offering a variety of electrical solutions for residential and commercial needs.

Services Provided:
– Electrical troubleshooting and repair
– Service panel upgrades
– Installation and inspection of electrical systems
– Customer service support

Hours of Operation:
Monday to Friday 9 AM to 5 PM

Contact Information:
Phone: (858) 278-7878
Website: http://www.carterelectric.net/

Customer Reviews and Sentiment:
Carter Electric Inc has a mixed reception based on customer reviews:

Google Reviews: 4.2 stars based on 13 reviews.

Positive feedback emphasizes excellent customer service, professionalism, and timely electrical solutions. Customers appreciate the knowledgeable technicians and the overall quality of work.

Examples of positive reviews include:
“I would highly recommend this company for your home electrical needs.” – CT Joe
“They are a top quality company who always delivers above expectation.” – Elizabeth Betti
“Customer service doesn’t get any better than this!” – MARGARET LEMBO

However, there are also notable complaints regarding service quality, including failed appointments and poor customer service, contributing to customer dissatisfaction.

Examples of negative reviews include:
“Worst experience – they took your money but didn’t do anything!” – Jiang Bian
“Terrible customer service.” – Juana Morales Olivas

Review Summary:
Positive Sentiments: Quality service, professional staff, good customer support, effective troubleshooting.
Negative Sentiments: Issues with service delivery, customer service complaints, and reliability concerns.

Additional Ratings:
BirdEye: 4.2 stars based on 13 reviews, reflecting a trend of mixed feedback with a significant portion of positive sentiments alongside unresolved issues.
Better Business Bureau (BBB): No specific rating mentioned, but customer complaints may influence overall brand reputation.
Total Lead Smart Rating: 6.5

Conclusion:
Carter Electric Inc presents a viable option for electrical services in San Diego, noted for their competent technicians and ability to tackle various electrical issues. However, potential customers should weigh the mixed reviews and be cautious of reported service-related problems.

Member Since August 2024

Listing Id 447197

Contact Info

8983 Complex Dr, San Diego, CA 92123
(858) 278-7878
Lead Smart Rating :
6.5/10.0

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Listing location

8983 Complex Dr, San Diego, CA 92123

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Reviews

Jiang Bian

a day ago

Worst experience – they took your money but didn’t do anything!!!!!!!!!!!

Juana Morales Olivas

8 months ago

Terrible customer service

Ivan P

9 months ago

Reckless driving, almost crashed into my car by changing the lane without using blinkers and then cut me again on a highway 2 minutes later.

CT Joe

a year ago

Had an issue where part of the house had no electricity and the breaker wasn’t tripped. Joe from Carter Electric was extremely knowledgable, troubleshoot the issue quickly, resolve and provide recommendations. Company was able to fit into my schedule and on time visit was experienced. I would highly recommend this company for your home electrical needs.

Dio Solano

2 years ago

Excellent Costumer Service good working environment

Terry Bradt

2 years ago

I met Randy at my place of business and asked about a service panel upgrade for my home. He was able to quote my project right then. He and his crew handled everything from the permits and service disconnect to the installation and inspection. I am very happy with their work from beginning to end. i have since had another large project completed by Carter Electric and received the same high level of service. I would like to thank Mike and Marty for their help in getting my shop squared away and safe, and also for letting me help out with the non-technical grunt work. If I have any more electrical projects in the future, Carter electric is my first choice.

bo li

2 years ago

My light is not working after panel replacement

Elizabeth Betti

4 years ago

I am a designer in San Diego. I use Carter Electric for all my clients and even my own house. They are a top quality company who always delivers above expectation. The entire Cater crew is amazing and the owner Randy runs a great business. Highly recommend them!

Gabriel G.

4 years ago

Very friendly and great with responding to your everyday electrical needs.

MARGARET LEMBO

5 years ago

I recently contacted Carter Electric to confirm a service order placed through my home warranty company. I was impressed by the professionalism of their employees, especially Jessica. She confirmed the appointment time/date and asked a few questions regarding the nature of the problem. We also discussed a prior service call from last year, which was somewhat similar but warranted a service call in which the technician successfully corrected the problem. After making a few suggestions, Jessica was able to guide me to take a few simple actions that immediately resolved the problem. In the most pleasant and professional manner, she put my interests first, even though it resulted in a cancelled service call. FIVE STARS to Carter Electric and Jessica. Customer service doesn’t get any better than this!