Southern Air Heating and Cooling

Overview:
Southern Air Heating and Cooling is an HVAC contractor located in Ruston, LA. The company specializes in heating, ventilation, and air conditioning services, including repairs and installations. With a strong reputation for quality and reliability, they have garnered a large number of positive customer reviews.

Services Provided:
– Air conditioning repair
– Heating system services
– HVAC system installations
– Preventive maintenance
– Troubleshooting and diagnostics

Hours of Operation:
Monday to Saturday: 8 AM to 6 PM

Contact Information:
Phone: (318) 217-2518
Website: [southernairnow.com](https://www.southernairnow.com/locations/ruston//?utm_source=google&utm_medium=organic&utm_campaign=gmb&utm_content=ruston)

Customer Reviews and Sentiment:
Southern Air Heating and Cooling has received a high overall rating of 4.9 stars based on 491 reviews across various platforms.

Positive feedback highlights the technicians’ professionalism, technical knowledge, and friendly demeanor. Customers appreciate the responsive service and quick repair times.

Examples of positive reviews include:
“Fast repairs, excellent service!” – Rebecca Ferguson
“Very experienced and highly recommend!” – Wanda Rabb
“Grayson was professional, technically aware, and personable.” – Tom Livingston

The complaint noted a dissatisfaction regarding the diagnosis of a prior installation issue, highlighting a gap in service related to the customer’s ongoing HVAC problems.

Review Summary:
Positive Sentiments: Fast and friendly service, knowledgeable technicians, reasonable pricing, high levels of customer satisfaction.
Negative Sentiments: Issues with previous installations and communication about ongoing problems.

Additional Ratings:
BirdEye: 4.9 stars based on 491 reviews, reflecting a strong trend of customer satisfaction.
Better Business Bureau (BBB): Not mentioned in the data provided.

Total Lead Smart Rating: 9.5

Conclusion:
Southern Air Heating and Cooling is a trusted HVAC contractor in Ruston, LA, known for its exceptional service and professional staff. With overwhelmingly positive feedback from customers, they are a preferred choice for HVAC services, though potential clients should be aware of rare concerns with past service issues.