Leaf Electrical Co. in Rosenberg, Texas 77471

Leaf Electrical Co.

5710 Avenue H, Rosenberg, TX 77471

3.3 (9 reviews)

Overview:
Leaf Electrical Co. is an electrical service provider located in Rosenberg, TX. The company specializes in various electrical solutions, focusing on residential needs and offering services like troubleshooting, installations, and repair work.

Services Provided:
– Electrical troubleshooting
– Installation of outdoor lighting
– Residential electrical repairs
– General electrical maintenance

Hours of Operation:
Monday to Friday: 8 AM to 6 PM
Closed on Saturday and Sunday

Contact Information:
Phone: (832) 551-2741

Customer Reviews and Sentiment:
Leaf Electrical Co. has received mixed reviews across several platforms:

Google Reviews: 3.3 stars based on 9 reviews.

Positive feedback highlights fast service, excellent communication, professionalism, and fair pricing. Customers appreciated the company’s responsiveness and proactive approach to solving electrical issues.

Examples of positive reviews include:
“Fast service and excellent communication. Ben was friendly, knowledgeable, and professional.” – Jesse Lang
“We are very happy with their service and will hire them again for other electrical work!” – Mavis Armstead
“The techs were very professional and knowledgeable. They completed the work in a timely manner.” – Kimberly Rankins

On the other hand, complaints centered around poor communication, no-shows for scheduled appointments, and rude customer service.

Examples of negative reviews include:
“After them not showing up, I called them… Poor customer service…DO NOT WASTE YOUR TIME CALLING THEM!!” – Mirna Pernia
“I had to call them each time… at least COMMUNICATE with your customers.” – Ben Reimal

Review Summary:
Positive Sentiments: Fast service, excellent communication, professionalism, fair pricing, and responsiveness.
Negative Sentiments: Poor communication, no-shows for appointments, and rude customer service.

Additional Ratings:
BirdEye: 3.3 stars based on 9 reviews, reflecting a similar trend of customer satisfaction with significant issues noted.
Total Lead Smart Rating: 4.5/10. This rating reflects the overall mix of positive feedback contrasted with substantial complaints regarding communication and reliability.

Conclusion:
Leaf Electrical Co. presents a mixed option for electrical services in Rosenberg, TX. While many customers appreciate their promptness and professional demeanor, potential clients should consider the significant complaints regarding communication and reliability before choosing this company for their electrical needs.

Member Since August 2024

Listing Id 445737

Contact Info

5710 Avenue H, Rosenberg, TX 77471
(832) 551-2741
Lead Smart Rating :
4.5/10.0

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Listing location

5710 Avenue H, Rosenberg, TX 77471

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Reviews

Jesse Lang

a year ago

Fast service and excellent communication. Ben was friendly, knowledgeable, and professional. Pricing was fair. Safety is their priority and they went above and beyond to ensure everything was working the way it is supposed to. I will be using Leaf Electrical Co. for all of my electrical needs.

Mavis Armstead

2 years ago

We had a small outdoor decoration lighting problem and Leaf Electrical Co. was able to connect with their guy on the road to fit us in their schedule and fix the issue while the weather was still good. We are very happy with their service and will hire them again for other electrical work !

JUAN PABLO ESTRADA SAMANIEGO

2 years ago

Leaf Electrical Co. came in fixed my problem, discussed other problems that might arise in the future, and crawled thru my hot itchy attic to check out some wiring for me. They were neatly dressed in uniforms, well mannered, covered their feet on my floors, and finished the job on time. I will call again if I need electrical work. Thank you!!

JOSMAR FLORES REYES

2 years ago

Brad was quick to call me back, unlike some other companies. He fit me in on the same day as the call and fixed my issues for my tenant with the kitchen outlets. He was nice and easy to work with. I would recommend Leaf Electrical Co to others in need of electrical work. Thank you.

Kimberly Rankins

2 years ago

The techs were both very professional and knowledgeable. They completed the work in a timely manner. It looks beautiful and we are very pleased. We advised them that our neighbours made very positive comments and requested information about these folks.

Mirna Pernia

2 years ago

I called for them to come out and check my electrical problem. They said they’d be here between 5-8pm. After them not showing up, I called them and they said they could not make it out, they were tied up! Had I known this earlier, I would’ve found another company. Poor customer service…DO NOT WASTE YOUR TIME CALLING THEM!!

Ben Reimal

2 years ago

4 scheduled appointments, 4 no call/no shows. I had tk call them each time and they told me the tech was busy at another job, or they’d call me with an ETA. still no call. I understand some jobs are bigger than others, and I understand you get busier than expected, but at least COMMUNICATE with your customers. They got me to sign up for premium home services. Supposed to be front of the line, $0 service fees and 10% off parts and labor. I’m canceling my service and getting a refund. If looking for a reputable electrician, look elsewhere.

Steven Vidal

3 years ago

After last night’s rain storm and power outage, my wife and I called Leaf Electrical to get a quote on a Generac home back up power supply. The extremely rude person on the phone at Leaf Electrical said we charge $125 just to come out to look at the property. When asked what a ballpark number might be, the extremely rude person was true to form, rude and unhelpful. DO NOT CALL THIS COMPANY, unless you don’t mind dealing with rude people!