Rosario’s Electric

Overview:
Rosario’s Electric is an electrician service located in Rockford, IL. The company specializes in various electrical solutions and is noted for its responsive and reliable service.

Services Provided:
– Electrical installations
– Outdoor GFCI installation
– Dedicated circuits
– Electrical repairs

Hours of Operation:
Monday to Saturday 9 AM to 5 PM
Closed on Sundays

Contact Information:
Phone: (815) 289-5592

Customer Reviews and Sentiment:
Google Reviews: 4.1 stars based on 9 reviews.

Positive feedback emphasizes the company’s responsiveness, professionalism, and competitive pricing. Customers have highlighted the quality of work and the ability to educate clients about electrical issues.

Examples of positive reviews include:
“Intelligent, responsive, and reliable. Ross quickly fixed my issue and educated me on a few things.” – David Childs
“Very responsive, prompt, and priced right.” – fatbass311
“Professional and responsive.” – Joe R

Conversely, some complaints note issues with customer service and professionalism, including a personal conflict that led to negative experiences.

The complaint mentioned concerns regarding unprofessional behavior and poor communication during attempts to receive a quote.

Review Summary:
Positive Sentiments: Responsiveness, reliability, professional behavior, and competitive pricing.
Negative Sentiments: Unprofessional conduct and communication issues.

Additional Ratings:
BirdEye: 4.1 stars based on 9 reviews, showcasing similar trends in customer satisfaction along with occasional negative experiences.

Total Lead Smart Rating: 5.5

Conclusion:
Rosario’s Electric is a viable option for electrical services in Rockford, IL, particularly valued for its responsiveness and quality work. However, prospective customers should take note of the mixed reviews regarding professionalism and communication before making a decision.