Total Energy Management Inc. in Richland, Washington 99354

Total Energy Management Inc.

2521 Stevens Dr, Richland, WA 99354

4.7 (142 reviews)

Overview:
Total Energy Management Inc. is a reputable heating contractor located in Richland, WA. The company specializes in providing heating and cooling services, including system installations, maintenance, and repair solutions designed to ensure optimal home comfort.

Services Provided:
– Heating system installation
– Air conditioning installation
– Heat pump replacement
– System maintenance and repair
– Customer consultations for efficiency improvements

Hours of Operation:
Monday to Friday 8 AM to 5 PM

Contact Information:
Phone: (509) 946-4500
Website: http://www.teminc.com/

Customer Reviews and Sentiment:
Total Energy Management Inc. has received highly positive feedback across various platforms:

Google Reviews: 4.7 stars based on 142 reviews.

Positive feedback highlights the company’s professionalism, prompt service, and expertise. Customers consistently commend the friendly and knowledgeable staff, quick response times, and overall excellent customer service.

Examples of positive reviews include:
“Rowdy came out… said it was an easy fix and leveled it right then!” – Judy Kitchen
“We will continue to always use Total Energy.” – Sali
“Very professional… laid out various options for us to choose from.” – Michael McElroy

The reviews do not articulate any significant negative sentiments, indicating general customer satisfaction.

Review Summary:
Positive Sentiments: High professionalism, expert knowledge, prompt service, and thorough customer care.
Negative Sentiments: None noted in the provided reviews.

Additional Ratings:
BirdEye: 4.7 stars based on 142 reviews, reinforcing the overall positive sentiment from customers.
Total Lead Smart Rating: 9.0

Conclusion:
Total Energy Management Inc. appears to be an excellent choice for heating and cooling services in Richland, WA, especially noted for their customer service and expertise. With a strong track record of positive reviews, customers can expect professionalism and reliability when engaging with their services.

Member Since August 2024

Listing Id 444120

Contact Info

2521 Stevens Dr, Richland, WA 99354
(509) 946-4500
Lead Smart Rating :
9.0/10.0

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2521 Stevens Dr, Richland, WA 99354

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Reviews

Judy kitchen

a week ago

Rowdy came out to give a bid for leveling the outside air conditioner condenser unit. When he saw it, he said that it was an easy fix and leveled it right then! It took him about five to ten minutes. He was friendly and said no charge! Another HVAC company had told me it would cost about $900.

sali

2 months ago

Rowdy with Total Energy was wonderful to work with. Very professional, upbeat, and very knowledgeable and informative. We will continue to always use Total Energy.

jeff hall

3 months ago

Great, always do a good job!

GARY VOORHEIS

3 months ago

Friendly service and they shut the gates👍 …

Gwen Perkins

3 months ago

Always courteous, arrive at appointed time, and always explain what was done and what I need to look out for.

Paula Heller

3 months ago

Arrived on time, very efficient and polite tech

lester jim.roberts@pnl.gov

4 months ago

Rowdy was a pleasure to work with and his crews were awesome!!! We now have a split system in our house! I would highly recommend Rowdy and the Total Energy Management team for all you heating and cooling needs!!!!!

Debbie Risk

7 months ago

Big shout out to TEM! From day one I have been extremely impressed with this company. Had a new system installed this summer. Whenever I call with questions or concerns they are quickly addressed. I received a call back from Cody today and within minutes he answered all of my concerns. Very knowledgeable! An amazing team and an asset to our community. If you are ever looking for a company that follows through with their commitment to customer service this is the ONE!

Michael McElroy

7 months ago

Thank you Total Energy Management for a job well done! We just completed our heat pump replacement and upgrade and are very pleased with the work and timeliness of the installation. Rowdy and Chris were very knowledgeable about the “Carrier” heat pump and circuit breaker panel upgrade. They both laid out various options for us to choose from. Once the decision was made, the installation was completed in a timely manner. Very professional, with no add on charges or delays. Would highly recommend Total Energy Management to anyone thinking of a heat pump installation.

rick wittman

7 months ago

Our heat-pump finally needed replacing after 25 years. An extremely easy way to learn about our replacement options was meeting with Rowdy Yates from Total Energy. He contacted us personally to set-up a meeting time and had the technical knowledge and communication skills to calculate and explain what our heat/air requirements were. He also explained the new efficiency benefits in ways we could understand and that helped us decide what would work best for our home. The prices which included the install and maintenance support were very reasonable. Shortly after the install Rowdy came by to explain the new system and answer any operational questions. Additionally, he offered his availability for any future questions we might have. If you are deciding on replacing your heating/air system we highly recommend scheduling a meeting with Rowdy. We had a great experience working with him and all the technicians from Total Energy.