Schneider Electric Engineering Services

Overview:
Schneider Electric Engineering Services is an electrical services company located in Raleigh, NC. They specialize in providing high-quality electrical products and support, often catering to urgent customer needs.

Services Provided:
– Electrical product supply
– Customer support for electrical components
– Overnight delivery of electrical products

Hours of Operation:
Monday to Friday 9 AM to 5 PM

Contact Information:
Phone: (919) 851-0720
Website: http://www.schneider-electric.us/

Customer Reviews and Sentiment:
Schneider Electric Engineering Services has received a mix of reviews across various platforms:

Google Reviews: 3.7 stars based on 6 reviews.

Positive feedback highlights the quality of products and efficient service. Customers have appreciated the ability to receive needed items overnight and the quality of the products offered.

Examples of positive reviews include:
“They were great was able to get me what I needed overnight. Thanks” – Phillip Inman
“They have good products” – Vincent Samuels

Negative feedback points to customer service issues, with mentions of unhelpful interactions and difficulty in resolving urgent inquiries.

The complaint mentioned a frustrating experience with customer service which did not lead to a resolution of urgent needs.

Review Summary:
Positive Sentiments: Quality of products, efficient overnight delivery, effective product support.
Negative Sentiments: Issues with customer service responsiveness and resolution efforts.

Additional Ratings:
BirdEye: No ratings available for this company.
Better Business Bureau (BBB): The business has a profile but lacks an accreditation and does not have a rating. There are unresolved complaints due to weak customer service feedback.

Total Lead Smart Rating: 5.5

Conclusion:
Schneider Electric Engineering Services offers essential electrical products and commendable overnight service in Raleigh, NC. However, potential customers should consider the mixed reviews, particularly regarding customer service experiences, before choosing this provider.