Overview:
Duncan Electrical Service is an electrical contracting company located in Plant City, Florida. They provide a range of electrical services, including troubleshooting, installation, and maintenance, focusing on customer satisfaction and timely service.
Services Provided:
– Electrical troubleshooting
– Installation of kitchen outlets
– Replacement of service meters
– Residential electrical services
– Customer service
Hours of Operation:
Monday to Saturday 9 AM to 5 PM
Contact Information:
Phone: (813) 437-9947
Customer Reviews and Sentiment:
Duncan Electrical Service has received mixed reviews across various platforms:
Google Reviews: 3.5 stars based on 24 reviews.
Positive feedback highlights the company’s quick response, knowledgeable technicians, and effective problem-solving. Customers have praised their dedication to customer satisfaction and professionalism.
Examples of positive reviews include:
“A great company to work with… very pleased with the results and would highly recommend Duncan Electrical Service!” – Erin Gentry
“I was worried about making a change. But, lo and behold, I hit the jackpot… prompt, knowledgeable, and very professional.” – Tracey Pool
“Not only knowledgeable and professional but also courteous and efficient.” – LUZ ELENA MELO ANTONIO
Negative feedback points to issues with professionalism and high prices for services rendered.
Examples of negative reviews include:
“He worked on the switches without turning off the power… charged me $199 and left. NOT PROFESSIONALS.” – Mike Johnson
“Showed up on time, however, it was going to cost almost 600 dollars just to troubleshoot a shorted wire!” – Steve Coupe
Review Summary:
Positive Sentiments: Responsive service, professional and knowledgeable staff, effective problem-solving, and strong customer service.
Negative Sentiments: Concerns about professionalism, poor handling of electrical tasks, and high service costs.
Additional Ratings:
BirdEye: 3.5 stars based on 24 reviews, reflecting a similar trend of customer satisfaction mixed with concerns.
Total Lead Smart Rating: 5.5
Conclusion:
Duncan Electrical Service offers a variety of electrical services in Plant City, FL, with many customers praising their quick response and effective solutions. However, potential clients should be aware of the mixed reviews and instances of reported unprofessionalism and high costs before hiring their services.
Member Since August 2024
Listing Id 441408