Overview:
Integrity Electric is an electrical service provider located in Plano, TX. The company specializes in residential and commercial electrical work, including installations and repairs. Although it has received a mix of positive and negative reviews, it prides itself on providing quality services.
Services Provided:
– Electrical installations
– Breaker panel relocation
– Lighting installations
– Whole house surge protection
– Repair services
Hours of Operation:
Monday to Saturday 8 AM to 6 PM
Closed on Sundays
Contact Information:
Phone: (214) 232-0557
Website: http://www.integrityelectricdfw.com/
Customer Reviews and Sentiment:
Integrity Electric has received mixed reviews across various platforms:
Google Reviews: 3.5 stars based on 13 reviews.
Positive feedback highlights the professionalism and quality of work. Customers have appreciated the staff’s expertise and reliability in delivering installations neatly and on time.
Examples of positive reviews include:
“Great work, fair pricing and high character people!” – Larry J
“Very professional service. Our lighting on the front of our house looks amazing.” – Kari Epperson
“Bill and his team of electricians have done a great job for our house.” – Jackie Bese
Negative sentiments mention issues with billing practices and incomplete work. Customers expressed frustration over difficulties in communication and the quality of some installations.
Examples of negative reviews include:
“Surprised by the difficulty I had working with Integrity Electric.” – Dan Atwood
“They billed for a $700 lift that was never here.” – Suzanne Bernhard
“Never closed the permit out… I had to get another electrician to help me.” – Kevin Phelan
Review Summary:
Positive Sentiments: Professionalism, quality installations, fair pricing, and reliable service.
Negative Sentiments: Billing issues, incomplete work, poor communication, and dissatisfaction with some installations.
Additional Ratings:
BirdEye: 3.5 stars based on 13 reviews, reflecting a similar trend of mixed customer satisfaction.
Better Business Bureau (BBB): Not accredited, with a BBB rating of NR (No Rating). There have been multiple complaints noted in the past regarding unresolved issues.
Total Lead Smart Rating: 5.0
Conclusion:
Integrity Electric presents itself as a viable option for electrical services in Plano, TX, appreciated for their professionalism and quality work. However, potential customers should proceed with caution given the mixed reviews and concerns about billing and communication from previous clients.
Member Since August 2024
Listing Id 441378