Triton Plumbing, Heating & Cooling in Plainfield-NJ, New Jersey 7062

Triton Plumbing, Heating & Cooling

519 Terrill Rd, Plainfield, NJ 07062

4.8 (59 reviews)

Overview:
Triton Plumbing, Heating & Cooling is an HVAC contractor located in Plainfield, NJ. The company specializes in plumbing, heating, and air conditioning services, providing maintenance, repairs, and installation for residential and commercial customers.

Services Provided:
– Air Conditioning Maintenance and Repair
– Heating System Maintenance and Repair
– Plumbing Services
– Customer Service

Hours of Operation:
Monday to Saturday 9 AM to 5 PM

Contact Information:
Phone: (908) 490-1700
Website: http://www.tritonplumbing.net/

Customer Reviews and Sentiment:
Triton Plumbing, Heating & Cooling has received favorable reviews across various platforms:

Google Reviews: 4.8 stars based on 59 reviews.

Positive feedback emphasizes the company’s quick response, professionalism, and attentive service. Customers have lauded their thoroughness and quality of work.

Examples of positive reviews include:
“Max and Ed came to the house and quickly resolved the issue with my AC. Very satisfied!” – Tyler Merson
“Local, responsive and conducting business in a manner not found many places anymore– integrity, honesty…” – George Geller
“I appreciate Ed’s honesty and assurance that a new unit was not necessary…” – Genie Weisz

However, there are also concerns regarding customer service interactions, specifically regarding the emphasis on a rewards program over direct service.

Negative sentiments include:
“The office manager was more interested in having me sign up to a rewards program than customer service.” – Donald Rucker

Review Summary:
Positive Sentiments: Quick responses, professional service, thorough maintenance, and honesty in service recommendations.
Negative Sentiments: Issues with customer service focus and perceived value of some offered services.

Additional Ratings:
BirdEye: 4.8 stars based on 59 reviews, indicating a strong overall customer satisfaction with minor issues.
Total Lead Smart Rating: 8.5

Conclusion:
Triton Plumbing, Heating & Cooling appears to be a highly reliable choice for HVAC services in Plainfield, NJ, noted for their quick responses and professional demeanor. However, potential customers should be conscious of the mixed sentiments regarding customer service interactions.

Member Since August 2024

Listing Id 441344

Contact Info

519 Terrill Rd, Plainfield, NJ 07062
(908) 490-1700
Lead Smart Rating :
8.5/10.0

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519 Terrill Rd, Plainfield, NJ 07062

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Reviews

Tyler Merson

2 weeks ago

Max and Ed came to the house and quickly resolved the issue with my AC. Very satisfied!

Donald Rucker

2 weeks ago

The office manager was more interested in having me sign up to a rewards program than customer service. For the cost of general maintenance service and not to change one filter, not worth it.

Charles Fairweather

3 weeks ago

Fast friendly and professional. Had trouble over a scorching weekend and Triton worked with me throughout to get the system back up and cooling my home. Thank you!!

Louise Morgan

a month ago

Peter Hernandez was the technician who did the maintenance on our system this week. I appreciated his attention to not bringing dirt into the house. He applied foot coverings every time he entered the house and when we had to get creative in bringing a water source to the front of the house, he got drop clothes to position all the way from back to front of the house. He was very professional and polite and efficient!

Sean McDonald

a month ago

Triton is the best.

Colleen Intatano

a month ago

We had our dental office air conditioning checked by Pete. He was super thorough and explained everything to us in a way that we can understand. He was also very friendly and respectful because we had patients in the chair. Highly recommend using Triton for your air conditioning and plumbing needs.

George Geller

a month ago

Local, responsive and conducting business in a manner not found many places anymore– integrity, honesty and in for the long run.

Ed Brown

a month ago

John was outstanding. A true professional who will always get our call.

Genie Weisz

a month ago

I reached out to Ed at Triton to inspect and maintain my older A/C unit from 2009. Despite its advanced age, he let me know it was in fine condition and no need to replace. With regular maintenance, it should continue to perform well. I appreciate Ed’s honesty and assurance that a new unit was not necessary and that Triton would monitor the diagnostics for us year to year, as well. I highly recommend Ed and the staff at Triton. I have confidence in their experience and will refer them for their excellent service, reliability and honesty.

Tracey Reyes

2 months ago

Peter Hernandez was very knowledgable, pleasant and professional. My AC unit is now up and running! Thank you Triton!