Overview:
Copper Point Electric, LLC is an electrical service company based in Phoenix, Arizona. The company specializes in a range of electrical services, from troubleshooting and repairs to installations, with a strong emphasis on customer satisfaction and professionalism.
Services Provided:
– Electrical troubleshooting
– Electrical repairs
– Installations of electrical fixtures
– Customer service and support
Hours of Operation:
Monday to Friday 8 AM to 5 PM
Contact Information:
Phone: (602) 376-0450
Website: https://www.copperpointelectricllc.com/
Customer Reviews and Sentiment:
Copper Point Electric has received strong positive feedback across various platforms:
Google Reviews: 4.7 stars based on 13 reviews.
Positive sentiments highlight the company’s professionalism, promptness, and quality of work. Customers have noted their efficiency, communication skills, and willingness to address additional issues without extra charges.
Examples of positive reviews include:
“I couldn’t be happier with the service I received.” – Kasey Scarbrough
“Excellent communication from start to finish.” – Patty Johnson
“They did a great job and would recommend them to everyone.” – Ronnie Gray
However, one review expressed dissatisfaction regarding a communication issue with a technician, which led to a negative experience for the customer.
Negative sentiment example:
“Technician lied in an email… rude and irresponsible.” – Diane Williams
Review Summary:
Positive Sentiments: Strong professionalism, high-quality workmanship, excellent customer service, and prompt response times.
Negative Sentiments: Issues with communication from some technicians.
Additional Ratings:
Total Lead Smart Rating: 8.5/10
This rating reflects overall customer satisfaction and the quality of services provided, balanced against the one notable negative review regarding miscommunication.
Conclusion:
Copper Point Electric, LLC stands out as a reliable choice for electrical services in Phoenix, AZ, acclaimed for their expertise, professionalism, and customer-centric approach. However, potential clients should be aware of the isolated negative feedback concerning communication to ensure alignment with their expectations.
Member Since August 2024
Listing Id 440851