GEN3 Electric & HVAC

Overview:
GEN3 Electric & HVAC is a reputable service provider located in Philadelphia, PA. They specialize in HVAC system installations, electrical services, and general maintenance, ensuring customers receive top-notch care in their heating, cooling, and electrical needs.

Services Provided:
– HVAC installation and repair
– Electrical system evaluation and repair
– Customer service and consultation
– Camera installation services

Hours of Operation:
Monday to Saturday: 8 AM to 6 PM
Closed on Sundays

Contact Information:
Phone: (267) 419-7922
Website: [https://generation3electric.com/](https://generation3electric.com/)

Customer Reviews and Sentiment:
GEN3 Electric & HVAC has garnered overwhelmingly positive feedback across various platforms:

Google Reviews: 4.9 stars based on 3,012 reviews.

Positive sentiments highlight the company’s exceptional customer service, knowledgeable technicians, and prompt responses. Customers appreciate the professionalism and clarity in communication throughout their service experience.

Examples of positive reviews include:
“Jim is fantastic! Really appreciate Gen3 coming through for us in this heat wave!” – John Stoveld
“Gordon was great and very helpful.” – Charles Miles
“Jeffrey arrived promptly and went right to work. I found him to be knowledgeable and friendly.” – Michael Woodward

Negative sentiments were notably absent, indicating a continuously high level of satisfaction among customers, though some did indicate minor confusion regarding pricing details related to service fees.

Review Summary:
Positive Sentiments: Exceptional customer service, knowledgeable and friendly technicians, prompt service, clear communication.
Negative Sentiments: Minor confusion about pricing policies.

Additional Ratings:
BirdEye: 4.9 stars based on 3,012 reviews, which aligns with the trend of customer satisfaction evident from other platforms.
Better Business Bureau (BBB): The business is not accredited and has an A+ rating with no complaints reported in the last three years.

Total Lead Smart Rating: 9.8

Conclusion:
GEN3 Electric & HVAC stands out as a reliable choice for HVAC and electrical services in Philadelphia, PA. Their commitment to customer satisfaction, knowledgeable staff, and prompt service makes them an excellent option for both residential and commercial needs.