PowerHouse Electrical Services in Pflugerville, Texas 78660

PowerHouse Electrical Services

1901 Waukesha Dr, Pflugerville, TX 78660

3.1 (22 reviews)

Overview:
PowerHouse Electrical Services is located in Pflugerville, TX, and specializes in electrical installation services. The company provides a variety of electrical solutions for both residential and commercial needs.

Services Provided:
Electrical installation, wiring, troubleshooting electrical issues, and residential construction services.

Hours of Operation:
Monday to Friday 8 AM to 5 PM

Contact Information:
Phone: (512) 832-8900
Website: https://www.powerhouse-es.com/

Customer Reviews and Sentiment:
PowerHouse Electrical Services has received largely negative feedback across various platforms:

Google Reviews: 3.1 stars based on 22 reviews.

Positive feedback often cites some individual cases of satisfactory work:
“Charles did a wonderful job for us at our new Tripointe home. Great job!!” – John Smyth
“They do very good work.” – Isaiah Sanders
“If you need any electrical work this is the place to call. On time and ready to get the job done.” – MrGreen

However, complaints primarily highlight issues with poor customer service, unsatisfactory problem resolution, and inadequate workmanship:
“Nothing but problems, multiple visits to correct simple problems.” – Caleb Everett
“We have had nothing but problems with this company.” – Tom W
“Very poor customer service. I recommend you seek out Koepsel Electric.” – Zack Jaeger

Review Summary:
Positive Sentiments: Occasional good workmanship, timely service, and professionalism from individual technicians.
Negative Sentiments: Poor customer service, unresolved issues, unplanned visits, disorganization, and unsatisfactory communication.

Additional Ratings:
BirdEye: 3.1 stars based on 22 reviews, indicating a similar trend of dissatisfaction among customers.

Total Lead Smart Rating: 3.2

Conclusion:
PowerHouse Electrical Services has struggled to meet customer expectations in Pflugerville, TX, with frequent complaints about service and quality of work. While there are instances of positive experiences, potential clients should be cautious and consider the numerous negative reviews before choosing them for electrical services.

Member Since August 2024

Listing Id 440602

Contact Info

1901 Waukesha Dr, Pflugerville, TX 78660
(512) 832-8900
Lead Smart Rating :
3.2/10.0

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Listing location

1901 Waukesha Dr, Pflugerville, TX 78660

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Reviews

John Smyth

a month ago

Charles did a wonderful job for us at our new Tripointe home. Great job!!

Caleb Everett

3 months ago

Nothing but problems, multiple visits to correct simple problems, no planning skills, and always make a mess of things. Go with ANYONE else.

Judy K

a year ago

Our builder used this company. We have multiple problems in the wiring and the breakers since we moved in. I have to spend hundreds of dollars to find someone to fix their mistakes and laziness. Bolts were missing causing breaker to trip. This was just ONE of the problems.

Tom W

a year ago

We have had nothing but problems with this company. Constant unavailability to come do our warranty service. Constantly rescheduling us. It seems like they prioritize new business, but give you the runaround when you have a warranty issue. I don’t recommend using this company.

Biren Shah

a year ago

Worst company to deal with .Staff is very rude . they even agree that common sense is no common. super illiterate and uneducated people.

Edgar Rojas

a year ago

it smells bad and they had very few things available

Jason Hernandez

a year ago

Me love ice cream 😋 🍦 …

Isaiah Sanders

2 years ago

They do very good work.

Zack Jaeger

4 years ago

Very poor customer service. I asked for an estimate on a Monday. They told me they would call back within 24 hours. Two days later after no response, I called back – again told to wait for a call back. I called again Thursday – same deal. Friday, called again. Finally I received a call back Friday afternoon and scheduled a visit for the next Monday. (They refused to give any sort of estimate over the phone – despite how simple the job was). Monday rolls around, and the electrician comes by. He says after talking to his boss, they might need to upgrade my main panel and the meter coming in from the electrical company to add a 50 amp circuit. I ask him how he couldn’t tell me that after looking at the system himself…he didn’t seem to have a basic understanding of how electrical loading worked. Regardless, he couldn’t give me an estimate in person, and told me he would get back to me later that day after discussing with his boss. It is now Thursday, and I haven’t heard a thing. I already went with another electrician who did the work in less than an hour for less than $250. I recommend you seek out Koepsel Electric. Don’t waste your time with Powerhouse.

MrGreen

5 years ago

If you need any electrical work this is the place to call. On time and ready to get the job done. Very knowledgeable service techs. Wide range of services. Anywhere from new construction to remodels to your basic service work.