Covenant – Heating – Air Conditioning – Plumbing in Pekin, Illinois 61554

Covenant – Heating – Air Conditioning – Plumbing

412 Broadway St, Pekin, IL 61554

4.7 (219 reviews)

Overview:
Covenant – Heating – Air Conditioning – Plumbing is a reputable HVAC contractor located in Pekin, IL. The company specializes in heating, air conditioning, and plumbing services, offering reliable solutions to various residential and commercial needs.

Services Provided:
– Heating system installation and repair
– Air conditioning installation and repair
– Plumbing services including water heater replacement and boiler service
– Gas line work
– General HVAC maintenance

Hours of Operation:
Monday to Friday 8 AM to 5 PM

Contact Information:
Phone: (309) 346-2714
Website: http://yourcovenant.com/

Customer Reviews and Sentiment:
Covenant – Heating – Air Conditioning – Plumbing has received highly positive feedback across various platforms:

Google Reviews: 4.7 stars based on 219 reviews.

Positive feedback highlights the company’s knowledgeable staff, prompt service, and high-quality workmanship. Customers appreciate the friendly approach and thorough explanations provided by the technicians.

Examples of positive reviews include:
“Could not have asked for better service!! … did an excellent job, were fast, did it right and charged a great price!” – Heather P
“I hear nothing but the best about this place … staff is very nice and treat you and your situation as family.” – Warren Thielbar
“Prompt, friendly, professional, and thorough.” – Jared Sanders

However, there is a notable complaint regarding pricing practices, with one customer indicating a significant discrepancy in charges:
“A tech came and tried to charge 1000s of dollars for a 30 minute fix… charged $85 just to lie to me.” – Sonic And Company

Review Summary:
Positive Sentiments: Excellent service, knowledgeable technicians, prompt response, friendly demeanor, thorough work at reasonable prices.
Negative Sentiments: Issues with pricing transparency, isolated negative experience.

Additional Ratings:
BirdEye: 4.7 stars based on 219 reviews, reflecting consistent customer satisfaction.
Total Lead Smart Rating: 8.5/10. This rating considers the overall positive sentiment from numerous customer reviews, balanced against the isolated complaint regarding pricing issues.

Conclusion:
Covenant – Heating – Air Conditioning – Plumbing is a highly regarded choice for HVAC and plumbing services in Pekin, IL. Customers commend the company for its professionalism, responsiveness, and knowledge. However, potential clients should be mindful of the mentioned pricing issue and conduct due diligence before proceeding.

Member Since August 2024

Listing Id 440150

Contact Info

412 Broadway St, Pekin, IL 61554
(309) 346-2714
Lead Smart Rating :
8.5/10.0

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Listing location

412 Broadway St, Pekin, IL 61554

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Reviews

Heather P

a month ago

Could not have asked for better service!! We had a plumbing issue and not only did they make time to take care of us, they did an excellent job, were fast, did it right and charged a great price! Thank You SO much!! Will definitely be recommending you to all my friends and family! Your the best! Its 6 months later and we had another issue, Jeremy came to help us out and did another fantastic job! Thank You!!

Warren Thielbar

2 months ago

I hear nothing but the best about this place. Heard the staff is very nice and treat you and your situation as family. Definitely going to be my go to moving forward.

Ryan Abts

2 months ago

Easy to work with and the staff is very knowledgeable

Jared Sanders

3 months ago

Covenant are our go-to for any plumbing work. They’ve worked on our ancient boiler as well as gas lines and a few other odds and ends, and every time they have been prompt, friendly, professional, and thorough. I don’t know how they compare rate-wise, but I don’t bother shopping around because I know what to expect with Covenant.

mary loesche

4 months ago

Very good service. Jeremy Jones was very thorough and kind.

Melissa Barnett

4 months ago

I left a message on Sunday. They returned my call right when they opened on Monday and they had Jeremy at my house before 1pm to replace my water heater.

doris brown

5 months ago

Very knowledgeable, explains what he is doing, on time and very happy with the service I received from Brett

Heather Brown

5 months ago

I got Great service from Brett he serviced my furnace he was on time and very honest also explained the inspection very knowledgeable I highly recommend Covenant Heating & Air Conditioning Specialist

Michelle M

5 months ago

They were very prompt going over to our house to take a look at the problem. The plumber worked with me to get it taken care of that afternoon. Very accommodating! Everyone was so nice that we interacted with as well. I will definitely recommend and be back for future repair needs. Thanks so much Chad, Connie & Jeremy!

Sonic And Company

5 months ago

Beware. A tech came and tried to charge 1000s of dollars for a 30 minute fix. Charged $85 just to lie to me. I paid the tech and then received a bill like I had never paid.