On The Way AC Plumbing & Electrical

Overview:
On The Way AC Plumbing & Electrical is a professional service company located in Pearland, TX. The company specializes in HVAC and electrical services, providing reliable and prompt solutions for residential clients.

Services Provided:
– A/C Repairs
– HVAC Installation
– Plumbing Services
– Electrical Services

Hours of Operation:
Monday to Saturday: 9 AM to 6 PM
Closed on Sundays.

Contact Information:
Phone: (409) 925-4174
Website: http://www.onthewaypros.com/

Customer Reviews and Sentiment:
On The Way AC Plumbing & Electrical boasts high satisfaction among customers, with a rating of 4.8 stars based on 33 reviews.

Positive feedback emphasizes the company’s professionalism, prompt service, and excellent customer communication. Customers particularly appreciated the courteous behavior and technical expertise of the staff.

Examples of positive reviews include:
“Virgil is knowledgeable and very professional, dependable!” – Betty Thompson
“Cody was on-site within a couple of hours and was able to get us cooling once again.” – STEVE B.
“Polite, fast, honest and friendly group of men.” – Tanya yvette

The few concerns noted include occasional delays, but they were often communicated promptly to customers.

Review Summary:
Positive Sentiments: Knowledgeable staff, prompt service, professionalism, good communication, and highly recommendable.
Negative Sentiments: Minor scheduling delays.

Additional Ratings:
BirdEye: 4.8 stars based on 33 reviews.
Better Business Bureau (BBB): The business has a profile and is not accredited but has an A+ rating with no complaints registered in the last three years.
Total Lead Smart Rating: 9.2

Conclusion:
On The Way AC Plumbing & Electrical is a highly reliable choice for HVAC and electrical services in Pearland, TX. The company is praised for its professionalism, expertise, and prompt customer service. Potential clients can feel confident in choosing them, although they should be aware of minor scheduling issues that may arise.