Granite City Electric Supply & Showroom

Overview:
Granite City Electric Supply & Showroom is an electrical supply store located in Pawtucket, RI. The company specializes in providing a wide range of electrical supplies and lighting fixtures, catering to both individual customers and businesses.

Services Provided:
– Electrical supplies
– Lighting fixtures
– Customer service consulting
– Product selection assistance

Hours of Operation:
Monday to Friday: 7 AM to 5 PM
Saturday: 8 AM to 12 PM

Contact Information:
Phone: (401) 724-7100
Website: http://granitecityelectric.com/

Customer Reviews and Sentiment:
Granite City Electric Supply & Showroom has an overall positive rating, with a score of 4.4 stars based on 29 reviews.

Positive feedback highlights the company’s excellent customer service, knowledgeable staff, and wide selection of products. Customers appreciate the personalized assistance provided by employees, particularly mentioning staff members such as Rebecca and Kyle for their exceptional service.

Examples of positive reviews include:
“Top notch electrical distributors highly recommend.” – David Gosciminski
“Very helpful. Cared about getting what I wanted.” – Cyndie Leonard
“Inside Senior Counter Sales Rep. Kyle Fernandes is Outstanding Customer service…” – Joseph Polouski

However, there are isolated negative reviews, particularly regarding customer service experiences tied to specific employees, which may impact customers’ perceptions.

Examples of negative sentiment include:
“For Kathy I will give 0 ⭐️, don’t deal with this woman.” – Saulina de Almeida

Review Summary:
Positive Sentiments: Excellent customer service, knowledgeable staff, helpfulness, extensive selection of products, and positive shopping experience.
Negative Sentiments: Inconsistent service from some employees leading to customer dissatisfaction.

Additional Ratings:
Google Reviews: 4.4 stars based on 29 reviews.
Total Lead Smart Rating: 7.5

Conclusion:
Granite City Electric Supply & Showroom appears to be a dependable choice for electrical supplies in Pawtucket, RI. With a strong emphasis on customer service and product variety, it’s well-regarded by many customers. However, potential shoppers may want to consider individual employee interactions based on the mixed reviews about customer service experiences.