Rangel Electric in Palm Desert, California 92211

Rangel Electric

41910 Boardwalk, Palm Desert, CA 92211

3.3 (7 reviews)

Overview:
Rangel Electric is an electrical service provider located in Palm Desert, CA. The company specializes in a range of electrical services, including ceiling fan replacements, outdoor lighting installations, and assistance with A/V setups.

Services Provided:
– Ceiling fan installation and replacement
– Outdoor lighting
– Electrical upgrades
– A/V setup assistance

Hours of Operation:
Monday to Friday 9 AM to 5 PM

Contact Information:
Phone: (760) 360-7377
Website: http://www.rangelelectric.com/

Customer Reviews and Sentiment:
Rangel Electric has received mixed reviews across various platforms:
Google Reviews: 3.3 stars based on 7 reviews.

Positive feedback highlights their responsiveness, customer service, and value for money. Customers have appreciated the team’s willingness to accommodate urgent requests and their friendly demeanor.

Examples of positive reviews include:
“Best customer service in town” – duane mavity
“Never been more impressed with a company as I am with Rangel Electric” – Mary Pettinato
“Rangel Electric is the best! Their customer service shines above the rest” – Jamie Steinberg

However, there are also significant complaints regarding poor communication and delays in follow-up after initial consultations.

Negative sentiments include:
“Horrible drivers would never contract them” – Christopher Silva
“I have never heard back” concerning an estimate – Craig Rexroad
“Was told I had to wait a week for an appointment” – M G

Review Summary:
Positive Sentiments: Responsive customer service, accommodating, knowledgeable staff, and reasonable pricing.
Negative Sentiments: Poor communication, long wait times for quotes, and negative experiences with on-road conduct.

Additional Ratings:
BirdEye: Not available
Better Business Bureau (BBB): Not available
Total Lead Smart Rating: 5.0

Conclusion:
Rangel Electric appears to offer good customer service and responsiveness, particularly for urgent needs in Palm Desert, CA. However, potential clients should be mindful of the mixed reviews, especially regarding communication issues and the resultant dissatisfaction reported by some customers.

Member Since August 2024

Listing Id 439228

Contact Info

41910 Boardwalk, Palm Desert, CA 92211
(760) 360-7377
Lead Smart Rating :
5.0/10.0

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41910 Boardwalk, Palm Desert, CA 92211

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Reviews

Christopher Silva

4 months ago

Almost got ran off the road by a Rangel van with 4-20 on the back. Horrible drivers would never contract them to do any electrical work based on that alone. Horrible.

Brian Shea

2 years ago

We needed a replacement of a ceiling fan, not a big job. But the fan / light was in a bedroom for our grand daughter’s visit…became a high priority. The Rangel team squeezed in the job late on a Friday afternoon. The job turned out to be a lot more work than a simple replacement…Sergio from Rangel had probably already worked a 10 hour day but he kept at it and solved our problem…happy grand daughter, happy grandma, happy grand pa! 🙂

Craig Rexroad

3 years ago

Called to have them come out and look at what I would like to do and provide a quote. A representative came out walked my property for the outside work (lighting, electrical, outdoor ceiling fan installation) and inside work (assistance in updating my A/V set up). He provided good feedback and suggestions and said he would send over an estimate and we could schedule a time to complete the work. After two weeks of not receiving anything, I called the office and left a message and received a call back from Cynthia letting me know the estimator was not in the office but she would get back with me that day…. it has been another two weeks and I have never heard back. I guess they are too busy and don’t need the business.

duane mavity

4 years ago

Best customer service in town

Mary Pettinato

4 years ago

Never been more impressed with a company as I am with Rangel Electric. Responsive, considerate, neat, knowledgeable and reasonably priced. Can’t go wrong with Rangel!

M G

5 years ago

What a joke called for a quote to get a circuit board upgrade was told I had to wait a week for an appointment.

Jamie Steinberg

6 years ago

Rangel Electric is the best! Their customer service shines above the rest. They are friendly, responsive and knowledgeable. They are your go to for any project here in the Coachella Valley.