Overview:
Scriba Electric is a reputable electrician service located in Oswego, NY. The company is known for providing electrical installation, repair, and maintenance services to residential and commercial clients in the area.
Services Provided:
– Electrical installation
– Service upgrades
– Coordination with utility companies
– Quick response and follow-up
– Troubleshooting and repairs
Hours of Operation:
Monday to Friday 8 AM to 5 PM
Contact Information:
Phone: (315) 842-4298
Website: https://www.scribaelectric.com/
Customer Reviews and Sentiment:
Scriba Electric has received a mix of feedback across various platforms:
Google Reviews: 4.2 stars based on 23 reviews.
Positive comments emphasize the company’s professionalism, promptness, and quality of work. Customers appreciate the skilled electricians and their effective communication.
Examples of positive reviews include:
“We had great service and follow up from Scriba Electric. Highly recommend.” – Chris Carpenter
“Ed was very experienced… Work was exemplary and professionalism was evident.” – Sandra Regan
“Great communication, quick service, great work!” – Laura Lizotte
However, there are notable complaints regarding missed appointments and lack of communication:
“This is the 3rd time this company has done this… nothing.” – Bob Snyder
“I hung around all day 😩 no call no show.” – Ken Koegel
Review Summary:
Positive Sentiments: Professionalism, skilled electricians, prompt service, excellent communication, and quality workmanship.
Negative Sentiments: Missed appointments, lack of follow-through, and poor communication in scheduling services.
Additional Ratings:
BirdEye: 4.2 stars based on 23 reviews, reflecting a similar mix of customer satisfaction with some complaints.
Better Business Bureau (BBB): The business has a profile but is not accredited and has a BBB rating of NR (No Rating). There have been two complaints in the last three years regarding service delivery issues.
Total Lead Smart Rating: 6.5
Conclusion:
Scriba Electric is a solid choice for electrical services in Oswego, NY, noted for their professionalism and quality work. However, potential customers should be cautious of the mixed reviews and the history of missed appointments before making a decision.
Member Since August 2024
Listing Id 438660