Merten Plumbing & Heating Inc.

Overview:
Merten Plumbing & Heating Inc. is a well-established HVAC contractor located in Oshkosh, WI. The company specializes in plumbing and heating services, known for their prompt response to emergencies and quality workmanship.

Services Provided:
– Emergency plumbing services
– Residential plumbing repairs
– Heating system installation and repair
– Customer service and support

Hours of Operation:
Monday to Friday 8 AM to 5 PM
Closed on weekends

Contact Information:
Phone: (920) 231-6795
Website: www.mertenplumbing.com

Customer Reviews and Sentiment:
Merten Plumbing & Heating Inc. has received generally positive reviews across various platforms.

Google Reviews: 4.5 stars based on 8 reviews.

Positive feedback emphasizes the company’s quick response to emergencies, professionalism, and skilled technicians.

Examples of positive reviews include:
“Matt is awesome! He is very good at his job and comes as quickly as humanly possible to take care of his customers!” – Mary Kay Alexander
“Robin was extremely friendly, quick and helpful completely resolving our situation.” – Chelsea Belville

The complaint noted in the reviews points to a lack of availability for new customers during emergencies, which was viewed as unprofessional.

Review Summary:
Positive Sentiments: Quick response, professional and dependable service, quality workmanship.
Negative Sentiments: Limited emergency service availability for new customers, which has led to some dissatisfaction.

Additional Ratings:
BirdEye: 4.5 stars based on 8 reviews, indicating consistent customer satisfaction.
Total Lead Smart Rating: 7.2

Conclusion:
Merten Plumbing & Heating Inc. is a reliable choice for HVAC and plumbing services in Oshkosh, WI. They are particularly noted for their responsive and professional service, although potential customers should consider the limitations regarding emergency services for new clients before making a decision.