Overview:
Solaris Electric is a reputable electrical service provider located in Orlando, Florida. The company is known for its professional approach and comprehensive range of electrical services, catering to both residential and commercial clients.
Services Provided:
– Electrical repairs
– Ceiling fan installations
– Networking port installations
– Troubleshooting electrical issues
– Warranty services
Hours of Operation:
Monday to Saturday 8 AM to 6 PM
Contact Information:
Phone: (407) 674-5770
Website: https://www.solaristechnology.net/
Customer Reviews and Sentiment:
Solaris Electric has a strong overall rating of 4.7 stars from 454 reviews on Google, reflecting high levels of customer satisfaction.
Positive feedback emphasizes the professionalism, responsiveness, and quality of work by the technicians.
Examples of positive reviews include:
“Very good experience on the phone & in person!!! Very professional and courtesy!!!” – Frank Cortes
“Richard was very good at explaining what he was going to do to get to the problem.” – Jose E. Lugo
“Very happy with the technician… Problem was successfully identified and fixed.” – Jack Eberle
However, several customers expressed dissatisfaction regarding communication issues and missed appointments.
Examples of negative reviews include:
“Waited a week for an appointment and they were a no show.” – Robert
“I have yet to hear from them.” – Heather Hale
Review Summary:
Positive Sentiments: Professionalism, courtesy, promptness, effective problem-solving, and quality installations.
Negative Sentiments: Communication failures, missed appointments, and lack of follow-up.
Additional Ratings:
BirdEye: 4.7 stars based on 454 reviews, indicating consistent customer satisfaction.
Better Business Bureau (BBB): The business has a profile but is not accredited and has a BBB rating of NR (No Rating). No complaints reported in the last three years.
Total Lead Smart Rating: 8.1
Conclusion:
Solaris Electric is a commendable choice for electrical services in Orlando, noted for its professional staff and high-quality work. While the company generally receives positive feedback, prospective clients should consider the occasional communication mishaps reported by some customers.
Member Since August 2024
Listing Id 438466