Overview:
Pacific Air Heating and Air Conditioning, Inc. is a heating contractor based in Olympia, WA, located at 2727 Martin Way E. The company specializes in installation, repair, and maintenance services for heating and air conditioning systems, focusing on customer satisfaction and quality service.
Services Provided:
– Heating system installation
– Heat pump installation and repair
– Duct repair
– System diagnosis and service
– Maintenance for heating and air conditioning systems
Hours of Operation:
Monday to Friday 8 AM to 5 PM
Contact Information:
Phone: (360) 357-4328
Website: https://www.pacaircomfort.com/?utm_source=gmb-listing&utm_medium=organic&utm_campaign=website-button
Customer Reviews and Sentiment:
Pacific Air Heating and Air Conditioning, Inc. has received positive feedback across various platforms, showcasing a strong customer satisfaction rating of 4.8 stars based on 179 reviews.
Positive feedback highlights the company’s responsiveness, professionalism, and quality of work. Customers have praised their thorough diagnoses, transparent pricing, and exceptional customer service.
Examples of positive reviews include:
“Had the needed part in very quickly… I’m so impressed by their guys who came out.” – Becca David
“Folks were knowledgeable and very helpful.” – Kyle Ockerman
“Phil, our installer, is clearly a perfectionist. Everything looks great!” – M McBride
One negative review noted concerns over service fees and alleged dishonesty regarding diagnostics, stating:
“They wanted over $200 for a service call… a $20.00 new thermostat fixed the problem.” – Joes DIY Lab
Review Summary:
Positive Sentiments: Quick service, knowledgeable staff, professionalism, thorough work, good customer service.
Negative Sentiments: High service call fees, complaints about perceived dishonesty in diagnostics.
Additional Ratings:
BirdEye: 4.8 stars based on 179 reviews, indicating a strong trend of customer satisfaction.
Total Lead Smart Rating: 8.5
Conclusion:
Pacific Air Heating and Air Conditioning, Inc. is a reputable choice for heating and air conditioning services in Olympia, WA, recognized for their exceptional customer service and craftsmanship. However, potential customers should consider the mixed feedback related to service fees and communicate clearly about costs before proceeding.
Member Since August 2024
Listing Id 437863