Osborne Electric Company in Oklahoma City, Oklahoma 73105

Osborne Electric Company

101 NE 46th St, Oklahoma City, OK 73105

4.8 (52 reviews)

Overview:
Osborne Electric Company is a reputable electrician service based in Oklahoma City, OK. Known for their skilled technicians and prompt service, they cater to a variety of electrical needs for residential customers, making them a popular choice in the area.

Services Provided:
– Ceiling fan installation
– Thermostat installation
– Electrical panel upgrades
– Outlet installation
– Emergency electrical services

Hours of Operation:
Monday to Friday 8 AM to 5 PM; Saturday by appointment only.
Closed on Sundays.

Contact Information:
Phone: (405) 525-7622
Website: https://www.osborneelectric.com/

Customer Reviews and Sentiment:
Osborne Electric Company has a strong overall rating of 4.8 stars based on 52 reviews across different platforms.

Positive feedback consistently highlights the company’s professionalism, knowledge, prompt service, and the quality of work provided. Customers appreciate the friendly demeanor of the technicians and the fair pricing for services rendered.

Examples of positive reviews include:
“Trent was so professional and did a fantastic job…” – Whitney Guild
“Great electricians. Knowledgeable, fast, and affordable.” – Louis Roseboom
“Prompt, friendly and well priced, their work is solid.” – Jon Jae Shanks

However, one negative review raised concerns about customer service and communication, suggesting a lack of effort to provide estimates or engage positively with potential customers.

One notable complaint states:
“Interaction over the phone was very vague… I would never do business with a company who isn’t customer service oriented.” – James Borden

Review Summary:
Positive Sentiments: Professional technicians, prompt service, quality workmanship, reasonable pricing, friendly demeanor.
Negative Sentiments: Issues with customer service and communication, particularly regarding estimates.

Additional Ratings:
BirdEye: 4.8 stars based on 52 reviews, reflecting strong customer satisfaction.
Better Business Bureau (BBB): The business has a profile and is accredited with a BBB rating of A-.

Total Lead Smart Rating: 8.4

Conclusion:
Osborne Electric Company stands out as a reliable option for electrical services in Oklahoma City, marked by high professionalism and good customer experiences. However, potential customers should note the mixed review regarding customer service when seeking estimates, which could influence their decision-making process.

Member Since August 2024

Listing Id 437617

Contact Info

101 NE 46th St, Oklahoma City, OK 73105
(405) 525-7622
Lead Smart Rating :
8.4/10.0

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101 NE 46th St, Oklahoma City, OK 73105

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Reviews

Whitney Guild

3 weeks ago

I needed some ceiling fans and an Ecobee thermostat installed at my house. Trent was so professional and did a fantastic job with all. Would definitely do business with this company for future needs. Thank you!

Louis Roseboom

9 months ago

Great electricians. Knowledgeable, fast, and affordable. Great service department.

Jake Walter

11 months ago

Great crew and very professional. Had an interlock and transfer switch added onto the electric panel and they were super patient with me and explained everything. The tech was also excellent when they came to install it

Evan Fay

a year ago

Since moving into our home a number of years ago, we haven’t needed the services of an electrician. After doing some research, we landed on Osborne Electric when it came time to install a new outlet on our porch. Calling to book the appointment was a breeze, and the estimate for the work seemed fair. Adrian was here first thing in the morning and was a great help – he explained every step of the way what needed to be done to access the ceiling above our porch, the job took much less time than originally forecast and I enjoyed talking with him. In the event we need an electrician in the future, Osborne will be our first call. I cannot recommend them enough!

Jeffrey Lawrence

a year ago

Fast service, reasonable price, thorough work

James borden

a year ago

Not a company that promotes wanting to get business. Interaction over the phone was very vague. When I mentioned I had 3 other quotes who had already been out, he suggested I use one of them. I would never do business with a company who isn’t customer service oriented in providing an estimate. Not sure how they’re in business or have the rating they have. My experience was bad. It’s as if they frown upon folks price comparing. I highly suggest to everyone reading, not all prices are the same or similar. Do your homework before hiring a company. Especially one who wants to bait you by coming out with a service fee. I’ve had price estimates ranging from $520-$1100 to do the same job. Please do your homework before going with a company like this altho I never got the estimate from him or any pricing. Last time calling thus company

Jon Jae Shanks

2 years ago

Prompt, friendly and well priced, their work is solid

Molly Carpenter

2 years ago

I have used Osborne Electric on several occasions. They are wonderful !!! They fit me in when I did not have an appointment, and all the technicians were very professional and friendly. I have used them for several years, and will continue to do so.

Jeffry Countryman

2 years ago

Dave, our electrician, was very polite, precise, and cordial. The work was excellent and would definitely use again. Our house was built in the 20’s and although electrical updated a few years ago, Osborne was able to accommodate our needs.

Brandi X

2 years ago

Weekend emergency, they had someone out within the hour!