Ervin Plumbing & Supply Inc in Odessa, Texas 79761

Ervin Plumbing & Supply Inc

900 N Grant Ave, Odessa, TX 79761

4.5 (66 reviews)

Overview:
Ervin Plumbing & Supply Inc is a reputable heating contractor located in Odessa, Texas. Known for its wide range of plumbing and heating supply services, the company caters to both residential and commercial customers, ensuring quality and reliability in every transaction.

Services Provided:
– Plumbing supplies
– Heating services
– Air conditioning services
– Water well services
– Repair and maintenance advice

Hours of Operation:
Monday to Friday 8 AM to 5 PM
Closed on Saturdays and Sundays

Contact Information:
Phone: (432) 701-0894
Website: http://www.ervinplumbing.com/

Customer Reviews and Sentiment:
Ervin Plumbing & Supply Inc has received a positive rating of 4.5 stars based on 66 reviews.

Positive feedback emphasizes the company’s helpful staff, quality products, and reliable service. Customers have particularly appreciated the knowledgeable team, including assistance with specialty parts and plumbing repairs.

Examples of positive reviews include:
“Super helpful staff! As a layman who occasionally needs to fix something around the house…” – Seth Metcalf
“My go-to place for rare specialty parts and so much more…” – John Garcia
“The most helpful plumbing supply store in the basin. The BEST!” – Hilary S

However, there are some negative sentiments related to service execution and customer complaints, specifically regarding repeated issues after repairs and the handling of invoices.

Examples of negative reviews include:
“If I could leave zero stars I would! Didn’t fix the noise that supposedly was repaired…” – Billie Cervera
“Wow! So, you charge to repair my AC unit, and days later, it’s broken again…” – Edgar Cervera

Review Summary:
Positive Sentiments: Helpful staff, knowledgeable service, quality products, and reliable plumbing supplies.
Negative Sentiments: Issues with repair effectiveness, customer service complaints regarding invoicing, and dissatisfaction with service follow-up.

Additional Ratings:
BirdEye: 4.5 stars based on 66 reviews.

Total Lead Smart Rating: 7.8

Conclusion:
Ervin Plumbing & Supply Inc is a solid choice for plumbing and heating supplies in Odessa, TX, gaining recognition for its knowledgeable staff and quality offerings. However, potential customers should consider the mixed reviews concerning service reliability and customer service before choosing to engage their services.

Member Since August 2024

Listing Id 437444

Contact Info

900 N Grant Ave, Odessa, TX 79761
(432) 701-0894
Lead Smart Rating :
7.8/10.0

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900 N Grant Ave, Odessa, TX 79761

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Reviews

Seth Metcalf

5 months ago

Super helpful staff! As a layman who occasionally needs to fix something around the house, they have been helpful with advice and service EVERY time I go in. So impressed.

freddy herrera

5 months ago

There is 2 young lady’s that really knew what I needed to repair the water leak I had plus go the cheapest route Thanks girls.

John Garcia

6 months ago

My go to place for rare specialty parts and so much more Thank you Kathy for always getting me out of the fix I’m in.

Benjamin Mathes

a year ago

Go to this place you won’t be disappointed. Very satisfied.

Hilary S

a year ago

The most helpful plumbing supply store in the basin. The BEST!

Scott Klus

a year ago

Products that last & can be trusted for quality with a service team & master plumbers that knows what they are doing from plumbing, water wells, air conditioning,, heating, gas, & more serving private home or business good people one family generation after generation.

Paul Reed

a year ago

Outstanding company, friendly professional services I highly recommend Ervin for all your plumbing UPDATE. First, my review stays the same…great people. As a 100% disabled veteran…I can’t do lots of things and I can’t hardly get any professional to come to the house for a small job. I needed a handicap shower and NOBODY would help. Ervin got the job done! Second. Tommy Ervin is a good man. His sins have been forgiven and he’s walking in the light of the Lord. Forgiveness. You holier that thou in Odessa. Get off his back! He paid his debt, been forgiven and if YOU want forgiveness you must forgive!

Billie Cervera

a year ago

If I could leave zero stars I would! Didn’t fix the noise that supposedly was repaired. Started back up 2 weeks later. When I called back to tell them it was back again. I was told that I had issues paying them. I paid within 2 days because they never sent an invoice the first time. So when I finally got the invoice they tried to charge me for a “helper” labor which was not discussed. So they credited back some and then I agreed to pay. Make sure you get proof before you pay this company. And now they want to charge me to come back out and fix again. I was able to get someone else out same day service way cheaper and actually fix it one guy at that with no helper. Put your trust in someone else!!!!

EDGAR CERVERA

a year ago

Wow! So, you charge to repair my AC unit, and days later, it’s broken again (for the same thing) call you back to find out what going on and you want to charge me again??? If your reading this, pls be advised….go to someone else. Put your money in someone you can trust and not on someone who is going to take advantage of you. Use them at your own risk.

Thomas Gray

a year ago

Never fails if you have a strange Plumbing part or a old one they have it the people working there are great