Norfolk Air Heating, Cooling, Plumbing & Electrical

Overview:
Norfolk Air Heating, Cooling, Plumbing & Electrical is a reputable service provider located in Norfolk, VA. The company specializes in HVAC (heating, ventilation, and air conditioning), plumbing, and electrical services. With a diverse range of offerings, they are well-equipped to handle various home system needs.

Services Provided:
– HVAC system repairs
– Plumbing services
– Electrical services
– Emergency repairs

Hours of Operation:
Monday to Saturday 8 AM to 8 PM
Closed on Sundays

Contact Information:
Phone: (757) 241-8660
Website: https://www.norfolkair-hvac.com/

Customer Reviews and Sentiment:
Norfolk Air Heating, Cooling, Plumbing & Electrical has garnered overwhelmingly positive feedback across various platforms:

Google Reviews: 4.8 stars based on 1,521 reviews.

Positive sentiments highlight the company’s responsiveness, professionalism, and quality of service. Customers have expressed satisfaction with the technicians’ expertise and the timely resolution of issues.

Examples of positive reviews include:
“Actually dialed Norfolk Air by mistake… I highly recommend Norfolk Air.” – Joanne
“Shaun was knowledgeable and friendly… I will use Norfolk Air for all future HVAC issues.” – Elizabeth Herrell
“Gordon did a great job… Professional and thorough!” – Dianne Turner

The only negative feedback noted involved issues with pricing transparency and unsatisfactory service, specifically outlining a lack of detailed billing.

Review Summary:
Positive Sentiments: Professional and knowledgeable technicians, prompt service, reasonable pricing, thorough diagnosis and repairs.
Negative Sentiments: Pricing concerns and lack of detailed billing.

Additional Ratings:
BirdEye: 4.8 stars based on 1,521 reviews, indicating consistent customer satisfaction.
Better Business Bureau (BBB): The business has a profile and holds an A+ rating, reflecting a good standing with minimal complaints.
Total Lead Smart Rating: 9.3

Conclusion:
Norfolk Air Heating, Cooling, Plumbing & Electrical is an excellent choice for HVAC, plumbing, and electrical services in Norfolk, VA. The company is noted for its professional staff, timely response, and commitment to customer service. However, potential customers should consider the mixed feedback regarding billing practices before proceeding.