Overview:
Penco Electric & Generators is a reputable electrical contractor based in Niles, IL. Specializing in generator installation and electrical services, they have built a strong reputation for their professionalism and quality workmanship.
Services Provided:
– Generator installation
– Electrical services
– Troubleshooting and repairs
– Professional consultations
Hours of Operation:
Monday to Friday 8 AM to 6 PM
Saturday 9 AM to 3 PM
Closed on Sundays
Contact Information:
Phone: (847) 475-1231
Website: https://pencoelectricalcontractor.com/
Customer Reviews and Sentiment:
Penco Electric & Generators has received a highly positive rating of 4.9 stars based on 161 reviews.
Positive feedback emphasizes the professionalism, efficiency, and thoroughness of the team. Customers have praised the quality of installations and the attentive customer service they received.
Examples of positive reviews include:
“Impressed with is company and highly recommend them!!!” – H.L.P. Parker
“They were thorough, neat, and professional.” – Max LeSueur
“Very happy with the installation of our new whole house generator.” – Lauren B
A notable complaint involved unexpected charges due to miscommunication about equipment availability, which caused some dissatisfaction.
Review Summary:
Positive Sentiments: Professional staff, efficient service, quality installations, and excellent customer care.
Negative Sentiments: Miscommunication about equipment leading to unexpected charges.
Additional Ratings:
BirdEye: 4.9 stars based on 161 reviews, indicating a consistent trend of customer satisfaction.
Better Business Bureau (BBB): Not listed, but no additional information available.
Total Lead Smart Rating: 9.1
Conclusion:
Penco Electric & Generators appears to be a leading choice for electrical and generator services in Niles, IL, renowned for their expert team and reliable installations. However, potential customers should consider the recent complaint regarding miscommunication to ensure expectations are aligned.
Member Since August 2024
Listing Id 436193