G&G Electric Supply in New York, New York 10035

G&G Electric Supply

2289 3rd Ave, New York, NY 10035

4.4 (54 reviews)

Overview:
G&G Electric Supply is a well-regarded electrical supply store located in New York, NY. It offers a variety of electrical supplies and equipment, serving both professionals and DIY enthusiasts with quality products and customer service.

Services Provided:
– Electrical Supplies
– Customer Service
– Product Knowledge and Consultation

Hours of Operation:
Monday to Friday 8 AM to 6 PM, Saturday 9 AM to 3 PM

Contact Information:
Phone: (212) 243-0051
Website: http://ggelectric.com/

Customer Reviews and Sentiment:
G&G Electric Supply has received a mix of positive and negative reviews across various platforms:

Google Reviews: 4.4 stars based on 54 reviews.

Positive feedback highlights the store’s excellent customer service and knowledgeable staff. Customers have praised their professionalism and competitive pricing.

Examples of positive reviews include:
“Magnificent customer service. A young lady took care of me. Appreciate it!” – David Ashwood
“Very professional staff” – Jose “Labraza” Castillo
“This is a professional electric supply store, very well stocked, great service!” – Pablo Ramirez

On the other hand, there are some negative sentiments regarding rude customer interactions, particularly with one staff member who received criticism for unprofessional behavior.

Example of a negative review:
“I felt that the customer service was rude and rather condescending…I have never felt before that I was bothering anyone when I was just trying to make a purchase.” – rich parham

Review Summary:
Positive Sentiments: Excellent customer service, knowledgeable and professional staff, well-stocked inventory, competitive pricing.
Negative Sentiments: Incidents of rude customer service, particularly with one employee, leading to dissatisfaction.

Additional Ratings:
BirdEye: 4.4 stars based on 54 reviews, reflecting a general trend of customer satisfaction with certain issues in customer interactions.
Total Lead Smart Rating: 7.5

Conclusion:
G&G Electric Supply stands out as a reliable choice for electrical supplies in New York, highlighted by its knowledgeable staff and commendable service. However, potential customers should be aware of reports of inconsistent customer service experiences, particularly with one employee, before making their decision.

Member Since August 2024

Listing Id 435637

Contact Info

2289 3rd Ave, New York, NY 10035
(212) 243-0051
Lead Smart Rating :
7.5/10.0

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Reviews

Artem Bondarev

4 days ago

only G&G!

David Ashwood

8 months ago

I love G&G I had a great experience today. Magnificent customer service. A young lady took care of me. Appreciate it

Jose “Labraza” Castillo

8 months ago

Very professional staff

rich parham

a year ago

The gentleman at the counter ( melivn) who served me was extremely rude. I walked in and greeted everyone and wished everyone a happy Friday and proceeded to ask questions about the material that I needed to complete my job. I felt that the customer Service was rude and rather condescending. When i ask questions about the different types of material they have. I’ll also ask questions on the price of the material when everything was rung up. The price did not make sense to me, and I asked the customer service person, and he responded, ” it doesn’t make sense to me either! the price is the price you want it or not” . I did not feel like he were trying to help me whatsoever. I reluctantly decided to purchase the material despite the rude customer service I have been given. When I was paying for the material, I used it kiosk and signed my name and accepted it.. Melvin, Then told me that I should not have signed before. He told me to sign and that I needed to sign again. I was drawn off by his tone and attitude so I want to pay once more and he again accosted me and said no just sign.. At that point I have had enough of the attitude and I asked him why he was giving. Me? Such a much Attitude? We went back-and-forth for a few seconds. Then I decided that I was so disgusted by the experience. I no longer wanted the material and I walked out even though I knew I needed it. I check my bank account and it was already charged so the only reason why I had to return is because I already paid for it. I don’t understand how a simple transaction turned to something so hostile . I have never felt before that I was bothering anyone when I was just trying to make a purchase.. I have to note when I walked in the phone was ringing and Melvin before speaking to me did say out loud ,Why is everyone calling when I’m not going to pick up? I don’t want to speak to anyone, so off of the 1st impression. It seemed to me he was already aggravated.. I’m given 2 stars because I did get the material that. I meet but it was not for the price that was quoted before it was wrong up . The customer service was really bad, and I debating every going back or recommending my company to utilize this business.

Pablo Ramirez

a year ago

This is a proffesional electric supply store, very well stocked ,great service, helpfull and knowledgeable staff and very competitive prices

Reinaldo Knauer

3 years ago

good people !!