Henning Heating & Air Conditioning in New Port Richey, Florida 34654

Henning Heating & Air Conditioning

9726 Moon Lake Rd, New Port Richey, FL 34654

4.7 (63 reviews)

Overview:
Henning Heating & Air Conditioning is an HVAC contractor located in New Port Richey, FL. They specialize in heating, ventilation, and air conditioning services, providing both installation and maintenance solutions for residential and commercial properties.

Services Provided:
– AC installation and repair
– Heating system installation and maintenance
– Ductwork installation
– HVAC system design

Hours of Operation:
Monday to Friday 9 AM to 5 PM

Contact Information:
Phone: (727) 372-6595

Customer Reviews and Sentiment:
Henning Heating & Air Conditioning has received a mix of reviews across various platforms:
Google Reviews: 4.7 stars based on 63 reviews.

Positive feedback highlights the expertise of the technicians, quality of work, and prompt service delivery. Customers often mention the professionalism and honesty of the staff.

Examples of positive reviews include:
“Pat always takes care of my issues and done incredible clean and professional work.” – Logan Stoddard
“The best! Pat is such a great guy and very honest, I would not call anyone else!” – Valerie Walker
“Look no further! I would highly recommend Pat and his amazing team! They exceeded my expectations.” – Mike Beausang

However, there have also been significant complaints regarding customer service, particularly concerning communication and follow-up on appointments.

Examples of negative reviews include:
“They don’t respond to emails or texts.” – Scotty S
“Getting anyone to do a follow up call or set an appointment is a challenge.” – Raymond Allen

Review Summary:
Positive Sentiments: Expertise, quality workmanship, professionalism, and responsive service.
Negative Sentiments: Poor communication, difficulty in scheduling follow-ups, and issues with customer service.

Additional Ratings:
BirdEye: 4.7 stars based on 63 reviews, indicating overall customer satisfaction despite some service-related complaints.
Total Lead Smart Rating: 6.5

Conclusion:
Henning Heating & Air Conditioning shows proficient HVAC service delivery in New Port Richey, FL, highlighted by skilled technicians and quality work. However, customers should be mindful of reported issues with communication and follow-up service before making a decision.

Member Since August 2024

Listing Id 435543

Contact Info

9726 Moon Lake Rd, New Port Richey, FL 34654
(727) 372-6595
Lead Smart Rating :
6.5/10.0

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Listing location

9726 Moon Lake Rd, New Port Richey, FL 34654

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Reviews

logan stoddard

3 months ago

Pat always takes care of my issues and done incredible clean and professional work.

delonie smith

9 months ago

They’re customer service is disgusting i was walking by heading to store an these 2 beautiful fur babies come walking out towards moonlake rd. And i tried getting the doggos back up to building so they didn’t get into the street and dude comes out being all nasty and rude to me.. if u act that way in front of your own place of buisness I can just imagine how they act inside people homes those babies walked out towards me i just was being nice an tried helping an the man that came out had the nastiest attitude and was so rude to me.. i wouldn’t recommend.. he was telling me and my other half not to walk up.. but what if i was a customer? And i was just trying to help.. not to mention it looks like there living out of there buisness with car on blocks out front.. just ridiculous definitely wouldn’t recommend this place to my worst enemy so sad honestly.. i jus wanted to save the doggos

Scotty S

a year ago

We had a full system designed and installed, including new duct work, and they did an excellent job. Unfortunately I think they must be out of business now. Their phone is still on but they don’t answer or return calls. They don’t respond to emails or texts. I wanted to continue to use them for follow up maintenance but after months of no response from them I have to find a new vendor. This bums me out because they really did do a good job. I hope my warranty holds up.

Cliff Perdue

a year ago

Phone number goes to voicemail, voicemail is full. Texted as requested in VM, no return. Emailed, no return. Trying to get a follow up on services performed.

Raymond Allen

a year ago

Technicians do fantastic work and the prices are reasonable. Getting anyone to do a follow up call or set an appointment is a challenge.

Valerie Walker

a year ago

The best! Pat is such a great guy and very honest, I would not call anyone else!

Kevin OBrien

a year ago

Great people – no problems so far

Mike Beausang

a year ago

Look no further! I would highly recommend Pat and his amazing team! They exceeded my expectations.

Amanda Truax

2 years ago

I had used them a few times in the past with no issue, even recommended them to friends. This time though… technicians didn’t show up on time, dispatch communication was horrible. Been without AC for four days and they just today ordered the part. No thank you and never again. I don’t know what changed…. Ownership or management?…but I’m looking at replacing the unit in the next few months and will not be using them. Not for the replacement or future repair/service.

Kim Ashpole

2 years ago

Henning AC technicians have serviced my old AC twice now. Each time they have been responsive, professional and knowledgeable and fair pricing. I would recommend this company.