Overview:
C/A Heating and Air Conditioning, Inc. is an HVAC contractor located in New Bern, North Carolina. This company specializes in heating, ventilation, and air conditioning services, offering both installation and repair solutions to residential customers.
Services Provided:
– Heating system installation and repair
– AC system installation and repair
– Routine maintenance
– Off-hour emergency services
Hours of Operation:
Monday to Saturday 8 AM to 5 PM
Contact Information:
Phone: (252) 633-2744
Website: http://www.caheatingandair.com/
Customer Reviews and Sentiment:
C/A Heating and Air Conditioning, Inc. has received generally positive reviews, evident from their rating of 4.1 stars based on 55 reviews.
Positive feedback highlights the company’s responsiveness, professionalism, and quality service. Customers frequently appreciate the quick response times, especially in urgent situations.
Examples of positive reviews include:
“Mark was able to fit my repair in on short notice… I’m truly grateful for the fast service.” – Angela Cortista
“They were great! Very timely and professional.” – Nicole McCarthy
“Extremely professional, polite and a pleasure to deal with.” – Ginny Seeley
The negative feedback primarily revolves around persistent issues with gas furnaces, where one customer expressed deep dissatisfaction with the continued faults and perceived quality of service following their installation.
Example of negative feedback:
“I have had continual problems with our gas furnace every winter… Seems like a ‘professional’ HVAC company should have known this type of problem.” – Bill Fitzgerald
Review Summary:
Positive Sentiments: Timely responses, professional staff, quality service, ease of communication.
Negative Sentiments: Issues with gas furnace reliability, perceived lack of accountability, unresolved problems.
Additional Ratings:
Google Reviews: 4.1 stars based on 55 reviews.
Total Lead Smart Rating: 7.5/10.
Conclusion:
C/A Heating and Air Conditioning, Inc. is a reputable choice in New Bern for HVAC services, known for their responsive customer service and quality workmanship. However, potential customers should consider the mixed feedback regarding furnace issues before proceeding.
Member Since August 2024
Listing Id 435121