Hinson Electric in Monroe-NC, North Carolina 28110

Hinson Electric

2200 Stafford St Ext, Monroe, NC 28110

3.8 (10 reviews)

Overview:
Hinson Electric is an electrician company located in Monroe, NC, specializing in various electrical services. They cater to both residential and commercial clients, aiming to provide prompt and effective solutions for electrical issues.

Services Provided:
– Electrical installations
– Repairs for electrical systems
– Outlet installations
– Troubleshooting electrical issues

Hours of Operation:
Monday to Friday 9 AM to 5 PM

Contact Information:
Phone: (704) 283-1051
Website: https://hinsonelectricinc.com/

Customer Reviews and Sentiment:
Hinson Electric has received mixed reviews across various platforms:

Google Reviews: 3.8 stars based on 10 reviews.
Positive feedback emphasizes timely service, friendliness of the technicians, and quick issue resolution. Customers have expressed satisfaction with the help received.

Examples of positive reviews include:
“I left a message, and they contacted me back within a few hours and had two gentlemen at our hospital within an hour.” – Leann King Dawson
“Awesome service. Great group of people.” – Bryan Hogsed

Negative feedback revolves around poor communication, incomplete work, and billing disputes.

Examples of negative reviews include:
“Then I noticed three kitchen outlets did not work… I was super patient and they were friendly. Extremely disappointed in this company.” – Ronda Sprinkle
“I have no idea what kind of quality work they actually perform…” – Steve Sherron

Review Summary:
Positive Sentiments: Quick response times, friendly staff, effective service, and willingness to work with customers’ needs.
Negative Sentiments: Issues with communication, delays in service, and unresolved work complaints.

Additional Ratings:
BirdEye: 3.8 stars based on 10 reviews, reflecting a split between satisfied and dissatisfied customers.
Better Business Bureau (BBB): The business has a profile but is not accredited and has a BBB rating of NR (No Rating). There have been two complaints in the last three years concerning service delays and responsiveness.
Total Lead Smart Rating: 5.5

Conclusion:
Hinson Electric appears to offer a range of electrical services and takes pride in their quick response times and friendly staff in Monroe, NC. However, potential clients should be cautious of the mixed reviews regarding service delivery and communication issues before making a decision.

Member Since August 2024

Listing Id 433168

Contact Info

2200 Stafford St Ext, Monroe, NC 28110
(704) 283-1051
Lead Smart Rating :
5.5/10.0

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Listing location

2200 Stafford St Ext, Monroe, NC 28110

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Reviews

Leann King Dawson

a year ago

I contacted Hinson Electric as a new client since our regular electrician was unable to get us on their schedule in a timely manner. We had an issue with a light in one of our doctors’ bathrooms not working. I left a message, and they contacted me back within a few hours and had two gentlemen at our hospital within an hour of his call. The electricians were very pleasant, they took their time to explain the issue and their recommendations and fixed the issue quickly. You will be my first call in the future. Thank you for working us in so quickly! We appreciate you guys!! -Mercy Animal Hospital

Ronda Sprinkle

3 years ago

This company came recommended so I was really excited to have a company I could trust. I was wrong. Installed a new outlet for a generator. In the process they did not connect all the wires back. Disposal did not work, that was repaired next day. Then I noticed three kitchen outlets did not work. That took over two weeks for them to return to repair. When they came back out a third time they left the panel on the ground. After all the hassle and non working outlets, you would think they would adjust my bill for the inconvenience. After receiving the bill, which was more than quoted, I had to call and ask for an adjustment . I was super patient and they were friendly. They took off $75.00 for the hassle. Extremely disappointed in this company. I was going to use them for the electrical work for my new pool install. At least I know now.

Joel Macko

3 years ago

Excellent company to work for

Joey Outen

4 years ago

Friendly and family oriented

james

5 years ago

Please contact me about the substandard work that was done, I’m hoping that you are going to be a stand up company and fix the problems that are going on .

Bryan Hogsed

6 years ago

Awesome service. Great group of people.

Steve Sherron

10 years ago

Wish I could tell you about their work but I can’t. I actually walked into their office to hire them. Young lady said she would have someone call me. Days later I got the call and missed it because I was cutting my lawn. Called back immediately and left message on phone of the man who called me. Asked him to please call me back. He NEVER called me back. I have no idea what kind of quality work they actually perform but you can see how they handle part of their business. Very frustrating.