Burkhardt Air Conditioning, Heating, Electrical & Generators in Metairie, Louisiana 70002

Burkhardt Air Conditioning, Heating, Electrical & Generators

3501 Severn Ave #19c, Metairie, LA 70002

4.4 (14 reviews)

Overview:
Burkhardt Air Conditioning, Heating, Electrical & Generators is a well-established company located in Metairie, LA. They specialize in HVAC services, including air conditioning and heating repair and maintenance, as well as electrical work and generator installation.

Services Provided:
– Air conditioning repair
– Heating maintenance
– Electrical services
– Generator installation

Hours of Operation:
Monday to Friday: 8 AM to 5 PM
Closed on weekends

Contact Information:
Phone: (504) 277-7520
Website: https://burkhardtsair.com/?utm_source=google&utm_medium=organic&utm_campaign=gbp-metairie

Customer Reviews and Sentiment:
Burkhardt Air Conditioning has a solid reputation with a rating of 4.4 stars based on 14 reviews across multiple platforms.

Positive feedback emphasizes the company’s professionalism, quality of service, and excellent communication. Customers frequently noted the courteousness and expertise of the staff, leading to high levels of customer satisfaction.

Examples of positive reviews include:
“Great communication and transparency with all the work they do.” – Mark Mayne
“I’ve been a client for over 20 years and have NEVER been disappointed!” – Terry Billings
“Every person who has come to my home has been professional, courteous, and knowledgeable.” – Sadie Broussard

Conversely, there were negative sentiments primarily relating to delays in receiving estimates and communication issues.

An example of a negative review is:
“3 weeks and 5 phone calls later and I still do not have an estimate from them.” – David Hampton

Review Summary:
Positive Sentiments: Professional and courteous staff, high-quality service, excellent communication, and reasonable pricing.
Negative Sentiments: Difficulties with communication and delays in service response.

Additional Ratings:
BirdEye: 4.4 stars based on 14 reviews, consistent with customer satisfaction but highlighting occasional communication failures.
Total Lead Smart Rating: 7.5

Conclusion:
Burkhardt Air Conditioning, Heating, Electrical & Generators is a reputable choice for HVAC and electrical services in Metairie, LA. They are praised for their professionalism and knowledge, though potential customers should be cautious of reported communication issues.

Member Since August 2024

Listing Id 431421

Contact Info

3501 Severn Ave #19c, Metairie, LA 70002
(504) 277-7520
Lead Smart Rating :
7.5/10.0

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Listing location

3501 Severn Ave #19c, Metairie, LA 70002

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Reviews

Mark Mayne

5 months ago

There are so many AC companies now a days it’s hard to stand out amongst them, but you better bet Burkhardt does! Great communication and transparency with all the work they do. Top notch company that will always have my business. Keep up the GREAT work!

Terry Billings

5 months ago

I’ve been a client for over 20 years and have NEVER been disappointed! John, Kathy, and the entire Burkhardt family have always treated me perfectly, both personally and professionally. My HVAC systems, at home and at work, are in SIMPLY THE BEST hands! Thank you , John!! Your TEAM IS AWESOME!!

Sadie Broussard

a year ago

Excellent company all around. Every person who has come to my home and who we have dealt with in the office has been professional, courteous, and knowledgable. The prices are reasonable and the response time is excellent. This is our HVAC company for life.

Frank G Marten

a year ago

The technician that came today was outstanding. He called and arrived exactly on time. He was courteous and explained exactly what maintenance work he was going to do. I have been using Burkhardt since moving to Covington six years ago. I highly recommend Burkhardt for your for your air conditioning and heating repair and maintenance.

Rebecca B

a year ago

Professional and helpful in understanding what was being done to fix the issue. Nick was polite and got the job done. A/C is working and cooling the house properly.

David Hampton

a year ago

3 weeks and 5 phone calls later and I still do not have an estimate from them. Every time I’ve called they’ve insinuated they are going to get right on it and then nothing. Finally reached the point where I gave up trying and I will just take my business elsewhere. Save yourself the time and headache by finding another company.

Patricia Barrow

2 years ago

Professional, efficient with reasonable prices.

Cheryl Kornick

3 years ago

We have used Burkhardt for years for AC and Heating, and just recently they installed our whole home generator. We were very pleased with the way they handled the whole process; they made it really easy. We highly recommend them.

Sue Ellen Lyons

3 years ago

I could not have been more pleased with the service I received from Burkhardt AC. It’s not easy doing this type of work in the old French Quarter building where I live, but Sean and Jerad did a great job. Jerad bulldogged the problem for a whole day to see the job through to the finish, and he remained pleasant and positive the whole time. I cannot give him a better professional compliment than that! Thank you so much!

A M

3 years ago

Once I would have said to use these guys because they’re worth every penny, but now I would advise you to shop around. After personnel changes, etc., this is just another AC company, but they are still charging as if they were that high quality and high service that you respected. Sad, actually.