Mend Electric LLC in Mesquite-TX, Texas 75181

Mend Electric LLC

2610 Palisades Pl, Mesquite, TX 75181

4.7 (33 reviews)

Overview:
Mend Electric LLC is an electrical service company located in Mesquite, Texas. The business specializes in various electrical installations and provides quality customer service, catering to both residential and commercial clients.

Services Provided:
– Electrical installations
– Fixture replacements
– Ceiling fan installations
– General electrical repairs

Hours of Operation:
Monday to Saturday 9 AM to 5 PM

Contact Information:
Phone: (214) 985-2494

Customer Reviews and Sentiment:
Mend Electric LLC has a high overall rating of 4.7 stars based on 33 reviews.

Positive feedback emphasizes the professionalism, quality of work, and punctuality. Customers appreciate the personable service of their staff members, particularly Nathan and Billy.

Examples of positive reviews include:
“Nathan is the best! Highly recommend!” – Erika Matthews
“THANK YOU Billy!!! Appreciate the superb quality of work.” – ROB L
“Nathan was a perfect gentleman and did a great job replacing 3 fixtures.” – Sidney Joyner

Conversely, there are multiple complaints regarding poor communication and missed appointments:
“I made an appointment with Mend and he no call no showed…” – Del Burnham
“Owner hit my car in a parking lot… I would definitely stay away from him and his business.” – Amanda Crow

Review Summary:
Positive Sentiments: Professionalism, quality installations, friendly service, and punctuality.
Negative Sentiments: Poor communication and issues with appointments; complaints about customer service interactions.

Additional Ratings:
BirdEye: 4.7 stars based on 33 reviews, reflecting strong customer satisfaction with some troubling experiences.
Better Business Bureau (BBB): The business has been reported to the BBB, indicating possible unresolved issues.

Total Lead Smart Rating: 7.3

Conclusion:
Mend Electric LLC appears to be a solid choice for electrical services in Mesquite, TX, recognized for their skilled labor and friendly staff. However, potential clients should take note of the complaints regarding communication and service reliability before making a decision.

Member Since August 2024

Listing Id 431328

Contact Info

2610 Palisades Pl, Mesquite, TX 75181
(214) 985-2494
Lead Smart Rating :
7.3/10.0

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Listing location

2610 Palisades Pl, Mesquite, TX 75181

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Reviews

Amanda Crow

a month ago

Owner hit my car in a parking lot as he decided to back out of a parkingspot without looking. This guy has no Integrity. I would definitely stay away from him and his business. He has also been reported to the BBB. No one impersonated a police officer. I said my husband said to call the cops. He did have contact with my car. I’m not gonna keep arguing with this lady Veronica, who has actually stocked me reaching out to people I know. I did just get off the phone with the police department and they did call and make a report which there were no findings that anything incriminating was done, no charges are filed. They just took a report . I wish these people the best. I personally wish they would do the right thing, but I will not continue to argue with them. Blessings for the future.

Del Burnham

a year ago

I made an appointment with Mend and he no call no showed, 3 days later he calls me back and apologized and said he would be to my house in 30 minutes….well 90 minutes later and no call, no showed for the second time!! What’s your issues?? Don’t call me again. There are plenty of respectful companies out there that I’m sure would love my business!!

Erika Matthews

a year ago

Nathan is the best! Highly recommend!

Joseph Delgado

a year ago

Very good work

ROB L

a year ago

THANK YOU Billy!!! Appreciate the superb quality of work. He’s super friendly, professional, on time, explained the work of the install, and thoughtful to clean up after he was done. Will use Mend again because of the service received by Billy.

Sidney Joyner

a year ago

Nathan was a perfect gentleman and did a great job replacing 3 fixtures. I would certainly use him again

Dottie Hathorn

a year ago

I had 3 fans installed in rooms that didn’t have fans before

Keith Pierce

2 years ago

Nathan is very personable and professional. He came in and got right to work. We will definitely use him in the future and refer him to others.

Wendy Reppond

2 years ago

He was nice to come out the day I talked to him.

Teresa Crimm

2 years ago

Yes I will thank you

Mend Electric LLC