Scott The Electrician

Overview:
Scott The Electrician is an established electrical services provider located in Merriam, KS. Known for its reliable service, the company specializes in a wide range of electrical work, from residential installations to emergency repairs.

Services Provided:
– Electrical installations
– Panel updates
– Circuit installations
– Emergency electrical services
– Residential electrical repairs

Hours of Operation:
Monday to Saturday 8 AM to 6 PM
Closed on Sundays

Contact Information:
Phone: (913) 403-1800
Website: http://scotttheelectrician.com/

Customer Reviews and Sentiment:
Scott The Electrician has a solid overall rating of 4.8 stars based on 365 reviews.

Positive feedback emphasizes the professionalism, promptness, and quality of work delivered by the technicians. Customers appreciate the responsiveness, especially in emergency situations.

Examples of positive reviews include:
“Dee was great! Completed the job quick and was super polite!” – Amanda Gansen
“They were very fair, professional, and friendly, and I had power in just a few short hours.” – Laura W

However, recent negative reviews highlight major concerns regarding reliability and customer service, with two recent reviewers expressing serious dissatisfaction with unfulfilled appointments and threatening behavior by a staff member.

Examples of negative reviews include:
“I can’t possibly recommend someone this unreliable.” – Black Swordsman
“Scott hires violent felons who try and shake down customers! Stay away!” – Joseph Fox

Review Summary:
Positive Sentiments: Professionalism, prompt service, friendly staff, and effective emergency response.
Negative Sentiments: Issues with reliability, communication failures, and concerning staff behavior.

Additional Ratings:
BirdEye: 4.8 stars based on 365 reviews, reflecting a strong customer satisfaction with occasional serious complaints.
Better Business Bureau (BBB): The business has a profile but is unaccredited with a BBB rating of NR (No Rating).

Total Lead Smart Rating: 7.3

Conclusion:
While Scott The Electrician has garnered a strong reputation for quality electrical work and responsiveness in emergencies, potential customers should be cautious of recent negative reviews related to reliability and staff behavior.