Dowdy Heating & Cooling, LLC

Overview:
Dowdy Heating & Cooling, LLC is an HVAC contractor located in Meridian, Idaho. The company specializes in heating and cooling services, providing reliable solutions to its clients for residential and rental properties.

Services Provided:
– Heating system repairs and maintenance
– Air conditioning repairs and maintenance
– Thorough inspections
– Honest service without unnecessary upselling

Hours of Operation:
Monday to Saturday 8 AM to 6 PM
Closed on Sundays.

Contact Information:
Phone: (208) 922-4645

Customer Reviews and Sentiment:
Dowdy Heating & Cooling, LLC has received a mix of positive feedback and a notable negative review:

Google Reviews: 4.7 stars based on 15 reviews.

Positive sentiments highlight the company’s honesty, reasonable pricing, professionalism, and responsiveness. Customers have praised the thorough inspections and excellent service provided by the staff.

Examples of positive reviews include:
“Easy to work with very reasonable price, no stupid upsells.” – LeeJoe Lay
“I will definitely recommend this company. Great customer service and people.” – Tammie Schaffer

One criticism involved a negative interaction with customer service, reflecting a lack of professionalism in communication.
“I was belittled and talked sternly to by the woman answering the phone.” – Julie Smith

Review Summary:
Positive Sentiments: Honest service, fair pricing, professional behavior, quick response, and extensive knowledge among technicians.
Negative Sentiments: Issues with customer service communication.

Additional Ratings:
BirdEye: 4.7 stars based on 15 reviews, indicating general customer satisfaction with some communication issues.
Better Business Bureau (BBB): The business has a profile with a rating of NR (No Rating) and has had one complaint in the last three years.

Total Lead Smart Rating: 7.8

Conclusion:
Dowdy Heating & Cooling, LLC appears to be a solid choice for HVAC services in Meridian, ID, recognized for their honest approach, reasonable pricing, and expertise. However, potential clients should be mindful of the negative customer service experience when considering their services.