Endless Energy in Marlborough, Massachusetts 1752

Endless Energy

261 Cedar Hill St Suite 100, Marlborough, MA 01752

4.7 (262 reviews)

Overview:
Endless Energy is a reputable HVAC contractor located in Marlborough, MA, specializing in energy-efficient solutions such as heat pump installations and HVAC systems. With a commitment to high-quality service, they have gained a positive reputation among their clients.

Services Provided:
– Heat pump installation
– HVAC system installation
– Energy assessments
– Insulation services

Hours of Operation:
Monday to Friday 8 AM to 5 PM

Contact Information:
Phone: (508) 501-9990
Website: https://goendlessenergy.com/

Customer Reviews and Sentiment:
Endless Energy has received mostly positive feedback across various platforms, reflected in:

Google Reviews: 4.7 stars based on 262 reviews.

Positive sentiments focus on the company’s professionalism, organized implementation, and thorough service. Customers particularly appreciate the diligence of the staff and the quality of their work.

Examples of positive reviews include:
“Today we had the second team… an incredible job with insulation – so thorough, so thoughtful…” – Karen Palumbo
“Very courteous, professional, organized implementation crew…” – Ellen Stewart
“This company is well established, organized and professional…” – Doron Bracha

However, there are notable negative sentiments regarding disorganization in communication and a few disappointing experiences.

Negative sentiments mentioned issues including:
“I had a terrible experience… the installers did not properly install at several points causing issues…” – Maximilian
“Awful !!!!!” – Eileen Cormican

Review Summary:
Positive Sentiments: High-quality service, professional staff, organized implementation, thoroughness, effective communication (for majority).
Negative Sentiments: Instances of disorganization in communication, unresolved complaints from some clients regarding installations.

Additional Ratings:
BirdEye: 4.7 stars based on 262 reviews, showcasing a strong overall satisfaction among clients.
Better Business Bureau (BBB): Not accredited but has a profile, currently no complaints on record.
Total Lead Smart Rating: 7.8

Conclusion:
Endless Energy stands out as a solid choice for HVAC services in Marlborough, MA, known for their professional approach and quality installations. While the majority of customers are satisfied with their experiences, potential clients should be aware of occasional communication issues and some negative feedback before proceeding.

Member Since August 2024

Listing Id 429749

Contact Info

261 Cedar Hill St Suite 100, Marlborough, MA 01752
(508) 501-9990
Lead Smart Rating :
7.8/10.0

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Listing location

261 Cedar Hill St Suite 100, Marlborough, MA 01752

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Reviews

Karen Palumbo

17 hours ago

Today we had the second team of endless energy technicians come after getting heat pumps installed in May . Today was the Mass Save team. They did an incredible job with insulation – so thorough, so thoughtful, so clean .. and so nice. Highly recommend. Thank you Joaughn and John K! I would also like to review the initial team from endless energy that came to install the energy pumps in May 2024 . Alex, Ethan and Jimmy and Hunter were an awesome crew. Tina , the account manager was great as well helping us figure out the system we needed. One piece of advice that I would have if you’re considering heat pumps- understand the size of the units and where they are required to be placed per your town regulations. The units are tall. Apparently, my town requires the installation on the back of the house rather than the side where the existing unit was. There are additional requirements about how how far away they need to be from other things like dryer vents, and water spickets. As such, Your options for placement of the external heat pump unit could be limited. It worked out fine for us because the crew from endless energy was very patient with us while we disconnected a water Spicket that would allow the units to be placed in a better spot visually. So no complaints from me other than the ridiculous Town rule requiring placement in the back of the house

Ellen Stewart

2 days ago

Very courteous, professional, organized implementation crew led by Hunter and his helper Shameel and the rest of the crew that came on day 2. This included moving, without complaint, the location of one of the units which made me very happy.

H0LL3RATCHU

2 days ago

Markus was very professional, thorough, and knowledgeable. I would definitely recommend him for your energy assessment!

Doron Bracha

3 days ago

This review is only for Brad Shuker, who came all the way to Chestnut Hill to see our home and advise on options for installing mini-split heat-pump systems. I consulted 4 HVAC contractors, since it’s a big project and a game changer for our old house. We did not hire Endless Energy since their offer came in second place. But I wanted to commend Brad for his professional knowledge and experience, his diligence, patience and discipline. He examined our home methodically, took pictures and measurements for calculations, responded to my numerous emails quickly (even on a weekend), was open minded to consider different options and adjust the quote. The quotes were sent as links by email, each one opened into a detailed description and specs, where you can compare options. That is much better than some other contractors, who just email you a PDF. The photos here are my sketches for the layout; none of the contractors I consulted provided graphic images. This company is well established, organized and professional, recommended !

Leanna Green

4 days ago

Very nice company and they do quality work. They are a little disorganized as my install had multiple different people calling and texting me all the time and I would have one person call then another person call asking the same things. I believe some of this was due to the fact that getting the loan check took a little longer than we thought it would take and EE wanted to get started, but because we were waiting for funding, they could not start unless we paid out of pocket

pericles depina

4 days ago

I am extremely happy with the job.

Chris Miller

6 days ago

Did a great job install our HVAC system! Works great and is very reliable. Workers showed us how to use to equipment and were very professional. Would highly recommend!

Eileen Cormican

6 days ago

Awful !!!!!

Carrie Hamilton

a week ago

Great experience with Marcus

Maximilian

a week ago

I had a terrible experience with endless energy and wish I had never switched my unit over. The installers did not properly install at several points causing issues and damage. I was not informed properly along the way, it took weeks to hear from people, the unit wobbles, leaks, the panel was faulty. But truly, the people that come over don’t seem to know what they’re doing and I would not recommend them. Management is also awful and they do not care at all. *****to them saying below “they take feedback like this very seriously” No they don’t. I’ve brought this up to them several times, they’re rude and don’t care. It’s just for show here on reviews.