Metrowest Power, LLC

MJ X5

6 months ago

Great service. Came out late on a Sunday evening to fix an issue, same day. Wish more companies treated customers this way. Will happily refer Metrowest Power to anyone looking for a generator.

Kevin R Morin

3 years ago

I made a phone call to get information on service contracts. Within the hour, I heard from Beth who explained the process with her company, She made a couple of great suggestions and now I am all set going forward. I used to do business with another company but they went out of business and I was trying to find another company as good as they were and Metrowest Power is it!, plus they are a Generac company and that is what my generator is, so it is perfect! I am so looking forward to do business with Metrowest Power!!

Bill Flannery

4 years ago

I want to share my very positive experience working with MetroWest Power. Mike was very patient in answering all of my questions regarding what size generator would work best for me. He committed to an 2 day installation a couple of weeks out and called the day before the start date and asked if he could bring the unit over early and set it up to give his crew a head start on the first day. Josh and Fred showed up at 8:15 ( as promised) and were very willing to answer any questions and kept us in the loop regarding when they would have to shut down the power to install the board for the generator. They worked in over 90 degree heat and never slowed down. (PS- I had a landscaping crew that left at noon that day because the heat was so oppressive.) Josh and Fred are extremely knowledgable, professional and very courteous. They actually finished in 1 day and left my basement spotless! Their gas guy was also very thorough and worked thru the extreme heat without a complaint. Unfortunately over the last few years it’s been hard to find a company that over delivers and shows up on time. I would recommend them without hesitation and even (IF) it costs a little more than other companies, it will be well worth it.

Andrew Gallant

4 years ago

It was really great working with MetroWest to install a 16kW Generac standby generator. Mike was extremely responsive via email, which I really appreciated. By the end of the project, I think our email chain had grown to about 30 emails or so. He answered every question we had. Also, I have to add that MetroWest’s electrician, Josh, was phenomenal. He was so easy-going, encouraged questions, gave honest opinions and very detailed answers to everything. Really could not have been any better. In the course of installing the generator, we also had MetroWest replace our entire aging electrical panel. Josh pointed out areas of improvement and helped us get our setup up to code. Namely, our house wasn’t properly grounded previously, but they fixed that. They also cleaned up our messy electrical setup on the exterior of our house. Josh also installed a surge suppressor in order to help protect our electronics from power surges. Even when we had questions weeks after the install, Josh got back to us right away. If you’re wondering about noise from the generator, I’ve attached a video (plus an assortment of pictures) to give you an idea. Keep in mind that I’m standing right next to the generator, so it sounds very loud. When we’re inside the house with the windows closed, it sounds more like a dull hum. Overall, it could not have gone any better. If we ever have a chance to use MetroWest again in the future, we won’t hesitate. We look forward to working with them on future generator maintenance!

Jamie Kane

5 years ago

Called 5 times about purchasing a generator. No one ever answers and the calls go to a extension voice mail after you select sales. I left a message over a week ago but still no return call.

Feyzi M. Celik

6 years ago

During fall of 2016, we decided to install a 22KW Generac to our 5,000 sqft house. Since we did not have natural gas in our house, the project became complicated, we buried a 500 gallon propane tank. I have requested quote from three dealers. Mike’s pricing was good but what differentiated Metrowest Power from other dealers is their attention to detail. We moved forward with Metrowest Power and they have done an amazing job with the generator installation as well as electric cable conduits and electric panel reconstruction. The project is completed on time within budget. The team cleaned up the perimeter when entire project is completed. Mike and his team is the best decision you will make for your generator purchase.