Hopkins County Heating, Air & Electrical

Overview:
Hopkins County Heating, Air & Electrical is an HVAC contractor located in Madisonville, KY. They specialize in heating and air conditioning services, including installation and maintenance, ensuring comfort for residential clients.

Services Provided:
– HVAC installation
– Preventative maintenance
– Air conditioning repairs
– Furnace repair and installation
– Customer service

Hours of Operation:
Monday to Friday 8 AM to 5 PM

Contact Information:
Phone: (270) 825-2750
Website: http://www.hopkinscountyheat-air-electrical.com/

Customer Reviews and Sentiment:
Hopkins County Heating, Air & Electrical has a generally positive reputation with a rating of 4.3 stars based on 37 reviews.

Positive feedback highlights the company’s integrity, dependability, and quality of work. Clients frequently express satisfaction with the professional installation and rapid service response.

Examples of positive reviews include:
“Outstanding company that consistency displays quality traits such as integrity, dependability, and initiative.” – Austin Mccutcheon
“They just earned a lifetime customer with me…” – Mark Melton
“Choose Hopkins County Heat and Air and you won’t be disappointed.” – Shirley Cooper

Negative sentiments are associated with scheduling and communication issues.

Examples of negative reviews include:
“No show for 2 days.” – Jennifer Shelby
“Nice place but receptionist wasn’t.” – Fred Drake

Review Summary:
Positive Sentiments: Professionalism, integrity, rapid response times, quality installation.
Negative Sentiments: Issues with scheduling and communication from office staff.

Additional Ratings:
BirdEye: 4.3 stars based on 37 reviews, which aligns with the positive sentiment noted.
Better Business Bureau (BBB): Company has a profile but is not accredited.

Total Lead Smart Rating: 7.5

Conclusion:
Hopkins County Heating, Air & Electrical is well-regarded for its reliable heating and air conditioning services in Madisonville, KY. Customers commend their professionalism and quality work, although some have raised concerns about occasional scheduling and communication issues. Potential clients should consider both the positive reviews and the noted drawbacks when choosing this company for HVAC services.