Scott Kiel Electric in Madison-WI, Wisconsin 53703

Scott Kiel Electric

435 N Ingersoll St, Madison, WI 53703

4.6 (23 reviews)

Overview:
Scott Kiel Electric is a reputable electrical service provider located in Madison, WI. Known for their excellent customer service and professional work ethic, they specialize in a wide range of electrical solutions, including wiring, socket repairs, and panel upgrades.

Services Provided:
– Wiring installation and repairs
– Socket repairs
– Panel upgrades
– Circuit installations
– Outdoor and underground wiring

Hours of Operation:
Monday to Saturday 9 AM to 5 PM

Contact Information:
Phone: (608) 438-5601
Website: http://scottkielelectric.blogspot.com/

Customer Reviews and Sentiment:
Scott Kiel Electric holds a strong reputation with a rating of 4.6 stars based on 23 reviews.

Positive feedback consistently highlights their professionalism, promptness, and outstanding customer service. Customers appreciate their communication skills and the quality of their work.

Examples of positive reviews include:
“Great experience with a somewhat complicated project. Scott was super responsive and… Highly recommend.” – Andrew Szatkowski
“These guys are excellent pros, and have tremendous customer service.” – Reginold Royston
“Prompt, professional, and friendly – everything you could ask for in a repair call.” – Aj Klopfenstein

The negative sentiment noted a lack of responsiveness, with a customer reporting difficulty in reaching them:
“Called twice… No one answered either time and their ‘mailbox is full.'” – R K

Review Summary:
Positive Sentiments: Excellent customer service, professionalism, prompt response, quality workmanship.
Negative Sentiments: Issues with phone responsiveness.

Additional Ratings:
BirdEye: 4.6 stars based on 23 reviews, reinforcing a positive customer experience.
Better Business Bureau (BBB): The business is not accredited and currently has no rating. There is one complaint in the last three years related to communication issues.
Total Lead Smart Rating: 8.4

Conclusion:
Scott Kiel Electric is a highly regarded choice for electrical services in Madison, WI, noted for their professionalism and quality of work. However, potential customers should be cautious of the noted communication issues before proceeding with their services.

Member Since August 2024

Listing Id 428935

Contact Info

435 N Ingersoll St, Madison, WI 53703
(608) 438-5601
Lead Smart Rating :
8.4/10.0

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435 N Ingersoll St, Madison, WI 53703

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Reviews

Andrew Szatkowski

3 months ago

Great experience with a somewhat complicated project. Scott was super responsive and fit us in super quickly. The work was excellent and they did a great job explaining all the potential issues and why they chose the solution they did. Highly recommend.

Reginold Royston

3 months ago

These guys are excellent pros, and have tremendous customer service. Scott explained everything to me thoroughly and respectfully. They are great, and very timely.

Aj Klopfenstein

10 months ago

Prompt, professional, and friendly – everything you could ask for in a repair call. Communicated the issue and expected pricing well, and handled the job efficiently and effectively. Highly recommended!

Just Sports with John (Cauthen)

a year ago

We used Scott Kiel company a few years ago. New wiring, socket fixes, new upgraded panel, circuits. Code issues, Everything has turned out great and no issues. Highly recommend.

Toni Caleb

a year ago

We have been using Scott Kiel Electric for a few years now and can not say enough good things about them. They are very knowledgeable, reliable, trustworthy and reasonable. They have rewired our lighting. They have replaced underground wiring that had been nicked by a landscaper. They go above and beyond to stop by and try to help out. We are very grateful for them. We highly recommend this business if you are looking for an electrician.

Joe Genna

a year ago

Did some work for us and was a great guy to deal with very professional and very very reasonable, I am so glad he was recommended to me and I highly recommend him to all.

Daniel Wilson

2 years ago

They are awesome they came out in no time the guy was nice and was in and out👌🏾 …

Maggie Porter Kratz

3 years ago

Scott and his crew came out to install a tricky new outlet. They warned it could involve some holes in the drywall and a bit of mess, but they’d do their best to avoid it. They installed it without any damage at all, were efficient, and left the site as clean as when they arrived. They price was very fair and actually less than they estimated.

R K

3 years ago

Called twice, about a week apart around 10am. No one answered either time and their “mailbox is full and cannot accept messages”. Guess that means they’re not interested in new business either. Looking elsewhere for electrical work.

Julie Gaffney

3 years ago

Excellent !