Ferndale Electric Co Inc

Overview:
Ferndale Electric Co Inc is a reputable electrical service provider located in Madison Heights, MI. The company is known for its commitment to quality service and customer care, offering a robust range of electrical solutions for both residential and commercial clients.

Services Provided:
– Electrical installations
– Electrical repairs
– Customer service excellence
– Knowledgeable and friendly staff

Hours of Operation:
Monday to Friday 9 AM to 5 PM

Contact Information:
Phone: (248) 545-4404
Website: http://www.ferndale-electric.com/

Customer Reviews and Sentiment:
Ferndale Electric Co Inc has maintained an impressive rating of 5.0 stars based on 11 reviews.

Positive feedback highlights the company’s excellent customer service, knowledgeable staff, and reliability in emergency situations. Customers appreciate the friendly approach and quality of work provided.

Examples of positive reviews include:
“Great company that cares about their customers.” – Lou Schultz
“They have a great group of people working here with excellent customer service!” – Jasmine S
“Two gentlemen from Ferndale Electric showed up out of the blue and got me back on line.” – Laura Kotting

A negative review was noted regarding one employee’s behavior on the road, but it does not reflect the overall services provided by the company.

Review Summary:
Positive Sentiments: Excellent customer service, knowledgeable and friendly staff, reliable service.
Negative Sentiments: Isolated incident concerning an employee’s road behavior.

Additional Ratings:
BirdEye: 5.0 stars based on 11 reviews.
Better Business Bureau (BBB): No complaints noted within the last three years.
Total Lead Smart Rating: 9.2

Conclusion:
Ferndale Electric Co Inc stands out as a top choice for electrical services in Madison Heights, MI, praised for their customer-oriented approach and high-quality workmanship. Despite an isolated negative review, the overall sentiment is overwhelmingly positive, making them a reliable option for electrical needs.