Temple Electric Inc in Lubbock, Texas 79423

Temple Electric Inc

8502 Avenue P, Lubbock, TX 79423

4 (13 reviews)

Overview:
Temple Electric Inc is an electrician service based in Lubbock, TX, specializing in a range of electrical services. The company is known for its quick response times and a strong commitment to customer satisfaction.

Services Provided:
– General electrical repairs
– Emergency electrical services
– Installation of electrical systems
– Troubleshooting electrical issues

Hours of Operation:
Monday to Friday 8 AM to 5 PM
Closed on weekends

Contact Information:
Phone: (806) 745-7070
Website: http://www.templeelectric.net/

Customer Reviews and Sentiment:
Temple Electric Inc has a rating of 4.0 stars based on 13 reviews.

Positive feedback highlights the company’s dedication to service, punctuality, and professionalism. Customers appreciate the quick response times to emergencies and the quality of work performed.

Examples of positive reviews include:
“Amazing service… they came even though they were closing!” – Rachel Carroll
“Dependable, Diligent, and Accommodating!” – Nate Pollock

The complaints focused mainly on customer service issues, particularly regarding the receptionist’s behavior and miscommunication about business hours.

Review Summary:
Positive Sentiments: Prompt service, quality work, friendly staff.
Negative Sentiments: Poor customer service experiences, particularly with the front office staff, and discrepancies regarding operating hours.

Additional Ratings:
BirdEye: 4.0 stars based on 13 reviews, reflecting consistent customer satisfaction with noted areas for improvement in customer service.
Total Lead Smart Rating: 6.6

Conclusion:
Temple Electric Inc offers reliable electrical services in Lubbock, TX, known for its prompt response and quality work. However, potential customers should consider the mixed reviews regarding customer service before making a decision.

Member Since August 2024

Listing Id 428412

Contact Info

8502 Avenue P, Lubbock, TX 79423
(806) 745-7070
Lead Smart Rating :
6.6/10.0

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Listing location

8502 Avenue P, Lubbock, TX 79423

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Reviews

Gary Reeves

a month ago

Lee & his helpers did an outstanding job. I have & always tell everyone to call Temple Electric, no matter what it is in the Electric business give them a call first. Good company & good people .

Rachel Carroll

4 months ago

Amazing service… they came even though they were closing! I had no power in the house and was stressed to say the least. I am so very appreciative!!

Jeremy Garza

a year ago

No job too small or to big

PhantomPlays

a year ago

Really good people, very welcoming and understanding, not hostile at all. I used to work there. They gave me an amazing opportunity, but due to unforeseen events, I no longer do.

Tina Cao

3 years ago

Whoever is their receptionist should retire. She was rude and was chewing while she was talking to me. I asked if she can send a technician out and her response was “WE ARE CLOSED” but google says this is a 24 hour business. I do not recommend anything calling this company.

Nate Pollock

3 years ago

Dependable , Diligent, and Accommodating! Will recommend for any size job. Thanks Temple for taking care of us.

Tammy Motley

4 years ago

We called Temple Electric for service this morning after I accidentally got an outside electrical plug wet and it caused the inside socket to burn up and smoke up the house. We had an electrician come to our house (we live 30 minutes outside of Lubbock) within two hours! He said he didn’t want us to have to be without our electricity since it was supposed to be at least 108 today. He did quality work and even put up with all of my questions! 🙂 When I told him there was a breaker that I couldn’t flip, he even fixed that. I felt like he had our safety and comfort at the forefront and appreciate his willingness to help us out! Great company and dedicated people!

Caleb Cook

5 years ago

Hate to judge anyone off of a single experience, but I had a unfortunate encounter with who I assume was the front office. Called at 4:00 pm on a Friday. Google says you’re open 24 hours, which is obviously not true. The phone was answered by someone who sounded angry to be answering the phone. No introduction. No what can we do for you. Had to awkwardly confirm it was an electrician and ask if I could schedule for service. Was told before I could finish that no one was in the office until Monday and was hung up on as soon as I stammered an okay. You were recommended by my HVAC company, and you just lost all of my business.