Emerson Heating & Cooling Company in Loveland-OH, Ohio 45140

Emerson Heating & Cooling Company

6436 Pheasant Run, Loveland, OH 45140

4.6 (10 reviews)

Overview:
Emerson Heating & Cooling Company, located in Loveland, OH, specializes in providing HVAC services. This company has a solid reputation for quality workmanship, prompt service, and customer satisfaction, making it a reliable choice for heating and cooling needs in the area.

Services Provided:
– HVAC installation
– HVAC repair and maintenance
– Furnace services
– Central air services
– Troubleshooting and diagnostics

Hours of Operation:
Monday to Friday 9 AM to 5 PM
Closed on weekends

Contact Information:
Phone: (513) 697-1450
Website: http://www.emersonhvac.com/

Customer Reviews and Sentiment:
Emerson Heating & Cooling Company has received positive reviews across various platforms, achieving a Google rating of 4.6 stars based on 10 reviews.

Positive feedback emphasizes the company’s professionalism, promptness, and honest dealings. Customers appreciate the efficient service and the friendliness of the staff.

Examples of positive reviews include:
“I have used Tim Emerson for years! He is prompt and efficient!! Honest in all of his dealings!” – Chris Hamm
“They are so professional, friendly, and fix it that day. I would recommend them to anyone who needs service.” – Summer Howlett

One notable complaint involved a missed appointment and poor customer service during a follow-up call, which led to dissatisfaction.

Review Summary:
Positive Sentiments: Professionalism, prompt service, honest dealings, efficient work, friendly service.
Negative Sentiments: Issues with appointment scheduling and rude customer service in one instance.

Additional Ratings:
BirdEye: 4.6 stars based on 10 reviews, showcasing similar trends in customer satisfaction.
Better Business Bureau (BBB): The business does not have a profile on BBB at this moment.

Total Lead Smart Rating: 8.3

Conclusion:
Emerson Heating & Cooling Company stands out as a trustworthy option for HVAC services in Loveland, OH. The company is particularly praised for its professionalism and quick response times. However, potential customers should be vigilant regarding communication regarding appointments, as there was a noted issue in that area.

Member Since August 2024

Listing Id 428260

Contact Info

6436 Pheasant Run, Loveland, OH 45140
(513) 697-1450
Lead Smart Rating :
8.3/10.0

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6436 Pheasant Run, Loveland, OH 45140

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Reviews

Chris Hamm

8 months ago

I have used Tim Emerson for years! He is prompt and efficient!! Honest in all of his dealings! My sister furnace went out and I called and left a message. He was able to come out within a half hour and replace the igniter on the furnace!! Thank you again for taking care of my sister!! We are all thankful!!

Keith Watts

2 years ago

Emerson HVAC is our go-to guy for any work on our two HVAC systems, and recently (November 2021) installed a complete new system at a very reasonable price. Tim is very capable, professional and honorable in his work ethic.

Summer Howlett

4 years ago

I have used Emerson several times for my furnace and central air. The are so professional, friendly, and fix it that day. They are a great company, great prices, and just pleasant to work with. I would recommend them to anyone who needs service.

Kenlee Kenlee

4 years ago

Very very helpful and they know their units they would definitely tell you what the problem is for free

Brian Duncan

5 years ago

Didn’t show up for a scheduled appointment because they failed to ask if it was commercial or residential. Then lady was very rude when they returned my call. Would not recommend them at all.

Siva Shankar Nachimuthu

6 years ago

Excellent service !! So happy that I found Tim for my HVAC problem.

James Cox

7 years ago

I had Emerson Heating & Cooling inspect my heating and cooling system. I thought maybe it was too small for the home. Instead of pricing out something I didn’t need my unit was serviced and cleaned. We also got great advice to keep it efficient. I highly recommend this honest and affordable company. Hard to find!!!

Nippoleon Bonerparts

7 years ago

Would never use anyone else. Personal, great service.