Swan Plumbing Heating & Air Of Loveland

Overview:
Swan Plumbing Heating & Air Of Loveland is a reputable HVAC contractor located in Loveland, Colorado. With a vast experience in the industry, the company primarily services residents in the Loveland area, providing quality plumbing, heating, and air conditioning solutions.

Services Provided:
– Heating installation and repair
– Air conditioning services
– Plumbing services
– System maintenance
– Diagnostics and troubleshooting
– Emergency repairs

Hours of Operation:
Monday to Saturday 8 AM to 6 PM
Closed on Sundays.

Contact Information:
Phone: (970) 425-3681
Website: https://swanhomecomfort.com/

Customer Reviews and Sentiment:
Swan Plumbing Heating & Air Of Loveland has received a significant number of reviews with an overall rating of 4.8 stars based on 1825 reviews.

Positive feedback often highlights the professionalism, friendliness, and thoroughness of the technicians.

Examples of positive reviews include:
“David D. Was great and very informational! Very personable.” – Mary Clem
“We had a great experience with our technician, Rocky!” – Kim Medina
“Exceptional in every respect. Will continue to use your company.” – Dennis Scheer

However, some complaints have been noted regarding misdiagnoses and upselling, leading to a few negative experiences.

Example of a negative review:
“Miss-diagnosed and up-sold… the tech from Swan was very nice and professional, but his misdiagnosis could have cost us a great deal of money.” – Ryan Anderson

Review Summary:
Positive Sentiments: Professional, friendly service, informative technicians, efficient installations, excellent customer experience.
Negative Sentiments: Instances of misdiagnosis, upselling, and customer dissatisfaction regarding service recommendations.

Additional Ratings:
BirdEye: 4.8 stars based on 1825 reviews, reflecting a strong overall customer satisfaction despite some isolated issues.
Better Business Bureau (BBB): The business has a profile and is accredited, maintaining a high level of trustworthiness in customer service.

Total Lead Smart Rating: 8.1

Conclusion:
Swan Plumbing Heating & Air Of Loveland is a trusted choice for HVAC services in Loveland, CO, well-regarded for their knowledgeable and friendly staff. However, potential customers should be aware of occasional reports of misdiagnosis and upselling to ensure informed decisions regarding their HVAC needs.