Arrow Electric Co in Louisville-KY, Kentucky 40218

Arrow Electric Co

4325 Shepherdsville Rd, Louisville, KY 40218

3.9 (19 reviews)

Overview:
Arrow Electric Co is an electrical contracting company located in Louisville, KY, primarily providing electrical services for both residential and commercial clients. They are recognized for their skilled workforce and range of electrical solutions.

Services Provided:
– Electrical installations
– Lighting solutions
– Emergency repairs
– Troubleshooting
– Commercial electrical services

Hours of Operation:
Monday to Friday 8 AM to 5 PM
Closed on weekends

Contact Information:
Phone: (502) 367-0141
Website: www.arrowelectric.com

Customer Reviews and Sentiment:
Arrow Electric Co has an overall rating of 3.9 stars based on 19 reviews.

Positive feedback highlights the professionalism and quick response of their staff, as well as the quality of the installations performed. Customers have praised the company for its reliable service and fair pricing.

Examples of positive reviews include:
“Mark and Jeff are the best!! Very professional.” – Cara Hill
“This is by far the best contractor that I’ve worked for. I am truly blessed.” – Jay Hensley
“We use Arrow for both our business and personal needs and we have never been let down.” – Jennifer Sims

However, several reviews raise concerns about professionalism and safety. Complaints include poor cleanup after jobs, unsafe driving habits of company vehicles, and unresponsive customer service.

Examples of negative reviews include:
“I had to sweep up their mess… knowing we have a child.” – C_Rob2017
“The back of the truck has equipment thrown in it. Completely unprofessional and unsafe.” – Elizabeth G
“You would think that being a professional…” – GMama Milby

Review Summary:
Positive Sentiments: Quick response, professional staff, fair pricing, reliable service.
Negative Sentiments: Issues with job cleanliness, unsafe driving, unprofessional behavior from some employees.

Additional Ratings:
BirdEye: 3.9 stars based on 19 reviews, reflecting the mix of commendations and criticisms.
Total Lead Smart Rating: 6.5/10

Conclusion:
Arrow Electric Co presents a solid choice for electrical services in Louisville, KY, particularly valued for their professional staff and reliability. However, potential customers should take note of the mixed reviews regarding the company’s safety practices and job execution.

Member Since August 2024

Listing Id 428079

Contact Info

4325 Shepherdsville Rd, Louisville, KY 40218
(502) 367-0141
Lead Smart Rating :
6.5/10.0

Get A Quote Claim

Listing location

4325 Shepherdsville Rd, Louisville, KY 40218

Get Direction

Reviews

Cara Hill

2 months ago

Mark and Jeff are the best!! Very professional.

Jay Hensley

7 months ago

I work at Arrow. This is by far the best contractor that I’ve worked for. I am truly blessed.

GMama Milby

8 months ago

You would think that being a professional and careful about your job well get this I was coming home through Bardstown ky on 245 and an arrow truck was tailgating me I tapped my brakes to let him know he was to close and Ned’s to slow down all the wrecks is mostly done by the people that don’t pay attention or don’t care at the end of the day I do want to go home to my family don’t you

Jada Woods

a year ago

I’m behind one of your trucks and you guys have a taillight out, which is funny considering you’re an electric company

Miles Cruz

a year ago

Very nice people that answer all your questions and concerns

Steve Zimmerman

a year ago

Arrow Electric installed 20 new LED light heads in our gym parking lot in J-town. They are incredibly bright and now our customers and staff are safe at night. Thank you !

C_Rob2017

a year ago

I give one star because the people who came to my apartment was not professional did not clean up after themselves left bathtub dirty, found wire pieces everywhere in the apartment in the carpet, knowing we have a child, I had to sweep up their mess in the kitchen also, someone dropped something in the food disposal one of the guys turned it on and it made it a weird sound and he was like what woah, and didn’t even check to see what’s in there, they Left and I seen that it was something one of them dropped in there, but I got it out…smh…and one likes to just go outside and smoke while the other guys do most of the work…

Elizabeth G

a year ago

I’m currently driving behind one of Arrow Electric’s work trucks and thankfully I’m at a stoplight. The back of the truck has equipment thrown in it. Nothing looks tied down. If the driver hits a bump or slams on their brakes, things could come flying out of the truck and hit a pedestrian, a vehicle, or impede traffic and cause an accident. Completely unprofessional and unsafe.

Jennifer Sims

7 years ago

We use Arrow for both our business and personal needs and we have never been let down. We get immediate attention and fair pricing. Most importantly…I trust them!! I highly recommend Arrow Electric.

Michelle Walsh

10 years ago

We were without Power in half of our house for almost a week. Bernie was the 2nd electrician to try to fix our problem. He arrived within 30 minutes of me calling him (during a snow/ice storm). He found and fixed the problem within 2 hours. I will recommend him to all of my friends!