Pete’s Heating & Cooling, Inc. in Livonia, Michigan 48150

Pete’s Heating & Cooling, Inc.

12070 Farmington Rd, Livonia, MI 48150

4.2 (39 reviews)

Overview:
Pete’s Heating & Cooling, Inc. is a Livonia, MI-based HVAC contractor known for providing heating and cooling services. The company is located at 12070 Farmington Rd and serves the local community with a focus on efficient and reliable HVAC solutions.

Services Provided:
– HVAC repair
– Furnace repair
– Emergency HVAC services
– Water heater service

Hours of Operation:
Monday to Friday 8 AM to 5 PM
Closed on Saturdays and Sundays

Contact Information:
Phone: (734) 525-3488
Website: www.petesheatingcooling.com

Customer Reviews and Sentiment:
Pete’s Heating & Cooling, Inc. has received an overall positive reception with a rating of 4.2 stars based on 39 reviews.

Positive feedback highlights the company’s professionalism, timely service, and effective problem-solving skills:
– “Pete’s always comes out in a timely manner and fix any issues right the first time!” – Cali Tacos Mexican Grill
– “Very professional and efficient” – michael rynicki
– “Always responsive and professional… never disappoint” – MaryBeth Kaljian

However, there are some notable negative sentiments regarding customer service and follow-through:
– “Doesn’t stand behind their work… Refused to even come back” – Dan Weise
– “I have been without hot water for almost a week. Very disappointing.” – Lolita LeNoir

Review Summary:
Positive Sentiments: Timely service, professionalism, effective repairs, knowledgeable staff, responsiveness.
Negative Sentiments: Issues with service follow-up, dissatisfaction with handling of repairs, communication problems.

Additional Ratings:
BirdEye: 4.2 stars based on 39 reviews, indicating a similarly positive but mixed customer experience.
Better Business Bureau (BBB): The business has a profile but is not accredited and has a BBB rating of NR (No Rating). There have been two complaints in the last three years regarding service issues.
Total Lead Smart Rating: 7.3

Conclusion:
Pete’s Heating & Cooling, Inc. appears to be a reliable choice for HVAC services in Livonia, MI, noted for their promptness and expertise in repairs. However, potential customers should consider the mixed reviews and complaints regarding follow-up service before making a decision.

Member Since August 2024

Listing Id 427050

Contact Info

12070 Farmington Rd, Livonia, MI 48150
(734) 525-3488
Lead Smart Rating :
7.3/10.0

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12070 Farmington Rd, Livonia, MI 48150

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Reviews

Cali Tacos Mexican Grill

8 months ago

Pete’s always comes out in a timely manner and fix any issues right the first time!

Niall McCarthy

a year ago

Honest and straightforward. Will use again

Geoffrey Rhinehart

a year ago

Jack and another gentleman came out a fixed a botched repair from another company, and explained the issue well, and said they would follow up, in a few days and see if the component they had to repair, was repaired and if not would replace it.

M. Steven Khoury

a year ago

Very knowledgeable and explained everything

michael rynicki

a year ago

Very professional and efficient

Jeremy Dunn

a year ago

This place is incredible. My furnace was thought dead, and Mike Redmond was sent out. The furnace is old school, but Mike brainstormed until he was able to repair it! I cant tell you what his professionalism meant. Incredible business!

faygoforthejuggalo Dan

a year ago

He went out in our shop had two other guys come out and tell us a couple days and never show back up they came right out hey that’s fixed the next day

MaryBeth Kaljian

a year ago

Always responsive and professional. We tend to have emergency style issues and they never disappoint. Highly recommend.

Dan Weise

2 years ago

Doesn’t stand behind their work. Heat stopped working just a few days after service. Refused to even come back. Do not use this company!!!!

Lolita LeNoir

2 years ago

I am a senior citizen. I used their services several times years ago. I was always very satisfied. Last week, I walked into my basement to find water gushing from my hot water tank. I called. Two very nice young men came out. They turned a valve on the tank to shut off the hot water, connected my hose to the bottom spigot to drain the tank, and left instructions for me to check the hose every couple of hours. They were in my home approximately 15 minutes. The charge was $125. I need a new tank. Someone was scheduled to return yesterday, I called the office, no one has been out. I have been without hot water for almost a week. Very disappointing.