Johnson Electric-Industrial Electricians

Overview:
Johnson Electric-Industrial Electricians is a Lexington, NC-based electrical service provider known for its reliable services, particularly in industrial settings. The company is located at 1210 S Main St A and has built a reputation for being responsive to customer needs.

Services Provided:
– Electrical repairs
– Industrial electrical solutions
– Flexible scheduling

Hours of Operation:
Monday to Friday 8 AM to 5 PM
Closed on Saturdays and Sundays

Contact Information:
Phone: (336) 248-8331
Website: http://www.johnsonelex.com/

Customer Reviews and Sentiment:
Johnson Electric has received a mix of feedback across various platforms:

Google Reviews: 4.2 stars based on 10 reviews.

Positive sentiments highlight the company’s helpfulness, efficient service, and expertise. Customers appreciate the quick response times and the quality of service provided by Chuck and his team.

Examples of positive reviews include:
“Chuck is a very wonderful person. I will call this company for anything…” – Tracy R
“Awesome Help !! Same day I called they were there…” – jen bevan

Negative feedback mentions issues with customer service, particularly in communication and rudeness from staff.

Examples of negative reviews include:
“No one ever answered the phone, so we were unable to use them.” – Natalie Abdullah
“Was very smug and rude on the phone.” – Erin Johnson

Review Summary:
Positive Sentiments: Helpful staff, quick response, efficient and flexible services, and friendly demeanor.
Negative Sentiments: Communication issues, lack of response, and unprofessional behavior from some staff members.

Additional Ratings:
BirdEye: 4.2 stars based on 10 reviews, consistent with feedback.
Total Lead Smart Rating: 5.9

Conclusion:
Johnson Electric-Industrial Electricians is a serviceable choice for electrical work in Lexington, NC, particularly noted for their quick and efficient responses. However, potential customers should be mindful of some inconsistent communication experiences highlighted in the reviews.