Fayette Heating & Air

Overview:
Fayette Heating & Air is a leading HVAC contractor located in Lexington, KY. Known for their exceptional service in heating, cooling, and electrical needs, the company has garnered a loyal customer base, reflected in their impressive rating and volume of reviews.

Services Provided:
– Heating repair and installation
– Air conditioning repair and installation
– Electrical services
– Water heater replacement
– Routine maintenance and check-ups

Hours of Operation:
Monday to Saturday, 8 AM to 6 PM
Closed on Sundays

Contact Information:
Phone: (859) 279-1065
Website: https://fayetteheating.com/

Customer Reviews and Sentiment:
Fayette Heating & Air has received overwhelmingly positive reviews across various platforms, with a Google Reviews rating of 4.8 stars based on 4,575 reviews.

Positive feedback emphasizes the company’s punctuality, efficiency, and friendly service. Customers appreciate the informative nature of the technicians and their dedication to customer satisfaction.

Examples of positive reviews include:
“Jason showed up on time… very helpful and informative.” – Robert Goodman
“…efficiency, explanations and honesty… I will definitely ask for you when I need future help.” – Lynne Lyons
“Tony and Jamaal were awesome. Punctual gracious and efficient.” – Greg Burke

A single complaint was noted regarding a temporary cooling issue, which received a mid-level rating:

Example of negative review:
“Cooling temporarily. Unit upstairs not working.” – Donna Johnstone

Review Summary:
Positive Sentiments: Punctuality, efficiency, friendly and informative service, high-quality workmanship, professionalism.
Negative Sentiments: Isolated complaints regarding technical issues, as noted by a few customers.

Additional Ratings:
BirdEye: 4.8 stars based on 4,575 reviews, indicating consistent customer satisfaction.
Better Business Bureau (BBB): Not accredited, with a rating of NR (No Rating) and no known complaints on record.
Total Lead Smart Rating: 9.0

Conclusion:
Fayette Heating & Air stands out as a highly reliable choice for HVAC services in Lexington, KY, recognized for their commitment to quality and excellent customer service. Potential customers can feel confident in their ability to address heating, cooling, and electrical needs, though one should remain aware of the isolated complaint concerning cooling issues.