Integrated Mechanical and Electric Services, LLC

Steve Foster

a week ago

From techs to the top this company does everything right. Their customer service is excellent people are friendly and prices are fair. Use them if you want the best.

Lilly A

a month ago

I had an excellent experience with this AC company. My home is a new build, and I was concerned about a noise coming from the AC unit. After contacting the builder, they referred me to this company. Christian answered my call and was very professional, assuring me that he would send someone right away. Jose arrived shortly after, despite it pouring down rain that day. He was extremely helpful and addressed the issue promptly. I was highly impressed with their quick response and dedication. This review is long overdue from January 2024, but I wanted to make sure to share my positive experience. Highly recommended!

Derrick Johnson

a month ago

I have owned my home for over 20 years. I have had to replace my outside unit 10 years ago. However last year, my AC went out during the 100+ degree weather here. Long story short, I called an AC company that I will not name. Came to my house and after the tech could not put coolant in the unit because he didn’t have the correct tools, so he said he needed to replace the whole hvac system for 17k! I had to call another company, which basically said the same thing. But at least they were able to put coolant in for about 1k! Fast forward to 3 weeks ago, I saw IME in the local business paper that we have ,and I called them. Jake who was my salesperson came out and was able to give me a quote for the new unit, which was half of what the first company quoted. However , he recommended that I get a service guy come out to let me know if we even needed to replace the whole system. Today, 5/23 Martin the service tech came out. Martin asked me to tell him what was going on so he would know what he’s dealing with. I told him about all of the information that the other companies gave. He then told me what he was going to do. Martin was able to not only fix our issue , but he did something that the other companies did NOT do. He flushed my system, told me how to keep the system clear of clogs. He opened my vents and showed me how to do it myself. He literally got his hands dirty, which is something neither of the other 2 companies did. And the best part is, he told me we didn’t really need a new unit. Bottom line is the other companies could have easily done this and gained a customer for life. Instead , they lost a customer. IME is by far the best Heating and AC company in Dallas as far as I am concerned, and these reviews prove that. I highly recommend using IME for any HVAC needs you have. Thanks, Jake, Martin, and the entire team! you guys are awesome, and you have gained a customer for life!

R K

2 months ago

Over the years, we’ve had several good experiences using IME to replace/repair our A/C units, so we decided to call IME again when it was time to replace our 21-year-old Lennox Furnace. This time we worked with Jake Stastny. Jake was very responsive and wonderful to do business with – he gave us an initial quote and then worked with us to adjust the quote based on some upgrades we desired – e.g. Hung-Rite Kit, redoing both plenums…etc. Selbin did the install and did an excellent job, taking his time to ensure it was all done correctly. After the install, Jake brought an electrician (Felix) to ensure that the breakers in our electrical panel were sized correctly for our HVAC units. Felix was great too – while he was here, we asked him numerous electrical questions and he happily answered every one of them. Jake then worked with the City of Southlake to get all inspections passed and made a special trip to haul our old unit away. We couldn’t be happier with the honest service we received from IME – Jake, Selbin and Felix!

Micah Bernardy

2 months ago

I had a great experience with integrated mechanical and electrical services, LLC. Kyle and his crew took care of us. Very professional and great pricing. I will be using them for my HVAC services from here on out. Micah Bernardy

Deep

3 months ago

Jose was very helpful and knowledgeble. He was able to find the problem and helped us to get it fixed.

Venus B

3 months ago

I had to get my whole AC system replaced since it was put in the house while the dinosaurs were still on earth. Being a pretty expensive purchase I talked to many AC companies and researched different brands. I was very happy with the price Kyle gave me for a Lennox unit. He came out to look what needs to be done and stick to his first quote. It was very easy to schedule. The installers were very friendly and efficient too. Overall I’m very happy with my decision.

Randy Thiessen

3 months ago

Jake did a great job of working with me on changing my HVAC system. The price was fair, and the communication was great.

Ashwin Bodalia

4 months ago

We recently had 20 year old 3 ton HVAC and air conditioner replaced through IMES. After checking out few vendors I liked services of IMES and decided to go with them. Kyle was very good to work with and responded quickly. Installation was smooth. Unit is just starting to run and we look forward to saving some money through energy efficient units from Lennox. Highly recommend them for your HVAC needs. Quote was competitive as well. Thanks.

George ‘Trey’ Hazelton

4 months ago

Jake was my service guy. Very polite and knowledgeable. Quoted me at an affordable and respectable price. We scheduled the install which took around 4 hours. They replaced inside and outside unit in a quick amount of time. Installers were great and did not waste any time. Happy with the overall service.