Hancock Electric Company

Vicki Attaway

9 months ago

The electricians at Hancock Electric Company did an amazing job changing my light fixture and making sure it was the height I wanted. I will definitely be calling them again for future electrical needs.

Ben Starr

11 months ago

This is NOT a local electrical company. This is a nation-wide referral service that charges you a fee, and then dispatches an independent contractor to your house (if you’re lucky), who will charge you a separate fee for the actual service. This company charges an annual “membership” fee of $149, and say they’ll give you a voucher of $50 to use with the contractor, plus a 10% discount. I was originally pleasantly surprised when I called them and they said they could have someone at my house within an hour or 2. Unsurprisingly, no one showed up during the window they had quoted (2pm-5pm.) Then I wised up and did some research based on the company name that showed on my caller ID, and discovered that this company is actually “Premium Home Service” and all it takes is a few minutes on Google to learn that it is largely a scam. I called this morning to cancel service and request a refund. They hung up on me, and likely blocked my number, as subsequent calls have gone unanswered. I’ll have to dispute the charge with my credit card and find a REAL local electrician.

Michaela Bayas

a year ago

I needed quote for electric service and I scheduled it based around a time that would work for me and set up my schedule to prepare for the window, like most people do. My window passed and I heard absolutely nothing from Hancock. I was told I would receive a call 30 minutes before the electrician would show up. Five minutes passed my window I had to call Hancock just to find out that the electrician would not be making an appearance and I would have to choose another three hour slot to have any sort of service. After asking if there was any way to get a more specific time or have any sort of help with the fact that three hours of my day had been wasted, three hours that I could have been working during, I was told that three hours was the standard. Again, I had already waited during one three hour window. After realizing that they didn’t care about my time I chose to take my business elsewhere and I will not be recommending Hancock Electric Company to anyone else.

David Price

2 years ago

The team of electricians showed up on time, were courteous and extremely neat. I am very impressed with the professionalism of the entire company and would definitely use Hancock Electric Company for all my electrical needs, and would highly recommend them to anyone.

Enrique Davis

2 years ago

With these gentlemen, I had the most incredible time. The electrician was prompt to dispatch employees to my residence and do the task. Hancock Electric Company was quite pleasant to work with and patiently explained everything. They worked rapidly to resolve the situation. After experiencing yet more difficulties, he was gracious enough to send someone back to double-check everything, allowing us to finally have electricity after four days. Thank you so much for all of your efforts. You did an excellent job!