Overview:
Green’s Electric and Plumbing is a family-owned business located in Laurel, MD. They specialize in electrical and plumbing services, noted for their responsiveness and thorough work. The company has earned a positive reputation for both quality residential and rental property services.
Services Provided:
– Electrical installations (e.g., ceiling fans, lighting)
– Plumbing repairs (e.g., gas water heaters, faucet installations)
– Emergency services
– Diagnostic assessments
Hours of Operation:
Monday to Saturday: 8 AM to 6 PM
Closed on Sundays
Contact Information:
Phone: (240) 582-3152
Website: http://www.greenselectricandplumbing.com/
Customer Reviews and Sentiment:
Green’s Electric and Plumbing has generally received favorable reviews across various platforms:
Google Reviews: 4.2 stars based on 14 reviews.
Positive feedback highlights the company’s reliability, thoroughness in repairs, and prompt service. Customers are particularly pleased with their professionalism and the ability to respond quickly to service requests.
Examples of positive reviews include:
“Totally pleased with the promptness of scheduling and the quality of the light installation.” – Denise Stockton
“I have used them for both electrical and plumbing for my home and rental properties.” – Patricia Jackson
“Very honest and responsive service.” – McKenzie Haynes
However, there are complaints regarding communication and service follow-ups. Some customers reported delayed responses and unresolved appointments.
Examples of negative reviews include:
“I requested the claim be reassigned… I don’t think a return call in 2 weeks is too much to ask.” – C Drew
“The ‘electrician’… left saying ‘get someone else.'” – Gregory Casamento
Review Summary:
Positive Sentiments: Responsive service, quality workmanship, promptness, professionalism, affordability.
Negative Sentiments: Issues with communication, service delays, and customer follow-up.
Additional Ratings:
BirdEye: 4.2 stars based on 14 reviews, consistent with the positive feedback on Google.
Better Business Bureau (BBB): The business has a profile but is not accredited and does not have a BBB rating. There are no reported complaints.
Total Lead Smart Rating: 7.6
Conclusion:
Green’s Electric and Plumbing is a commendable choice for electrical and plumbing needs in Laurel, MD, especially noted for their quality service and responsiveness. However, prospective clients should be aware of mixed feedback regarding communication and service consistency before making a decision.
Member Since August 2024
Listing Id 425284