Overview:
B B & G Electric is an electrician service located in Las Vegas, NV, specializing in various electrical repairs and installations, particularly in pool-related electrical work. The company operates from an office situated at 3635 W Twain Ave B, Las Vegas, NV 89103.
Services Provided:
– Pool equipment repairs
– Electrical repairs and installations
– Timer and wiring services
– Prompt response and professional service
Hours of Operation:
Monday to Saturday 9 AM to 5 PM
Contact Information:
Phone: (702) 871-7500
Website: http://www.bbgelectriclv.com/
Customer Reviews and Sentiment:
B B & G Electric has received mixed reviews across various platforms:
Google Reviews: 3.1 stars based on 15 reviews.
Positive feedback highlights the company’s prompt service, professionalism, and problem-solving abilities. Customers appreciated the creative solutions provided, especially for challenging electrical issues.
Examples of positive reviews include:
“Great communication and everyone was extremely nice and helpful. 100% recommend!!” – Dave Martin
“BB&G Electric is unparalleled in their service! From prompt responses to expert execution, they exceed expectations.” – Herminia Jones
“Prompt service. Professional service tech. Very satisfied.” – Carol Trincilla
Negative feedback points to issues with communication, billing practices, and unresponsiveness. Several reviews express dissatisfaction with charges made without customer authorization and lack of follow-up after services were rendered.
Examples of negative reviews include:
“A couple of things… This is completely unprofessional and shady business practices.” – Leah
“DO NOT USE THIS COMPANY… they do not do anything to keep you in the loop.” – Luis Velazquez
“WHEN WE CALLED TO GET SOMEONE TO COME BACK TO CORRECT THE WRONG THAT WAS DONE, WE DIDN’T GET ANY RESPONSE.” – Lorraine Lilly
Review Summary:
Positive Sentiments: Creative solutions, prompt service, professional behavior, good communication.
Negative Sentiments: Issues with authorization for charges, poor communication, unresponsiveness, unethical business practices.
Additional Ratings:
BirdEye: 3.1 stars based on 15 reviews, indicating a trend of mixed customer satisfaction.
Better Business Bureau (BBB): The company has a profile but is not accredited and has a BBB rating of NR (No Rating). There have been multiple complaints over the years regarding billing and service issues.
Total Lead Smart Rating: 4.2
Conclusion:
B B & G Electric has a mixed reputation among clients in Las Vegas, noted for their timely responses and creative solutions but marred by complaints about communication and billing practices. Potential customers should weigh the positive and negative feedback before deciding to engage their services.
Member Since August 2024
Listing Id 425198