D&D HVAC & ELECTRICAL SERVICES LLC

Overview:
D&D HVAC & ELECTRICAL SERVICES LLC is an HVAC contractor located in Lanham, MD. The company focuses on providing heating, ventilation, and air conditioning services, catering to both residential and commercial properties.

Services Provided:
– HVAC system installation and replacement
– Water heater repair and replacement
– General HVAC maintenance
– Customer service and consultation

Hours of Operation:
Not specified.

Contact Information:
Phone: (240) 713-9045

Customer Reviews and Sentiment:
D&D HVAC & ELECTRICAL SERVICES LLC has received mixed reviews across various platforms:
Google Reviews: 4.3 stars based on 6 reviews.

Positive feedback emphasizes the professionalism, promptness, and quality of service, with customers highlighting Douglas’s expertise and effective communication.

Examples of positive reviews include:
“Excellent service.” – Emmanuel Harris
“Duglas was great! He came out quickly… Great service.” – Martha McRoy
“Douglas is a fantastic HVAC technician… He is really knowledgeable.” – Sarh Pessima

However, there is a notable negative review detailing a failure to honor an appointment and lack of communication, which led to significant customer dissatisfaction.
“Horrible experience… Douglas never showed up after confirming the appointment.” – Blah blah

Review Summary:
Positive Sentiments: Excellent service, professional team, prompt response, knowledgeable technician.
Negative Sentiments: Issues with communication, failure to show up for appointments.

Additional Ratings:
BirdEye: Not available.
Better Business Bureau (BBB): Not available.
Total Lead Smart Rating: 5.0

Conclusion:
D&D HVAC & ELECTRICAL SERVICES LLC shows potential in providing quality HVAC services, particularly praised for its knowledgeable staff and prompt service. However, the presence of a significant customer complaint raises concerns about reliability. Prospective customers may want to consider these mixed sentiments before making a decision.