City Electric Supply Lancaster OH

Overview:
City Electric Supply in Lancaster, OH, is a well-established electrical supply store known for providing a wide range of electrical products. The business focuses on serving both individual customers and contractors with quality materials and assistance.

Services Provided:
– Electrical supplies
– Assistance with product inquiries
– Specialty items for electrical projects
– Competitive pricing
– Next-day ordering services

Hours of Operation:
Monday to Friday 7 AM to 5 PM

Contact Information:
Phone: (740) 785-4183
Website: http://www.cityelectricsupply.com/branch/591

Customer Reviews and Sentiment:
Google Reviews: 4.4 stars based on 20 reviews.

Positive feedback highlights the store’s knowledgeable staff, helpfulness, and extensive range of products. Customers have praised the friendly atmosphere and quick service.

Examples of positive reviews include:
“These guys are great. Very knowledgeable…” – William Kinsley
“Our company often needs electrical items… friendly, helpful…” – Emily Jeffers
“Very helpful on a Saturday…” – Joel Walter

Conversely, complaints focus on poor customer service experiences, particularly regarding disrespectful treatment and negative interactions at the parts counter.

Examples of negative reviews include:
“Got treated like trash…” – Sergio Canales
“Unpleasant experience… a bunch of half wits running this place.” – Brandon Livingston

Review Summary:
Positive Sentiments: Knowledgeable employees, helpful service, good selection of parts, competitive pricing.
Negative Sentiments: Issues with customer service, especially regarding respect and specific staff interactions.

Additional Ratings:
BirdEye: 4.4 stars based on 20 reviews, showing a general trend of customer satisfaction.
Total Lead Smart Rating: 7.1

Conclusion:
City Electric Supply in Lancaster, OH, demonstrates a mix of customer experiences. While many clients appreciate the knowledgeable staff and wide selection, occasional reports of poor service may deter potential customers. Overall, it remains a reliable choice for electrical supplies with the potential for improvement in customer relations.